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    Power jack busted

    Discussion in 'Alienware M11x' started by Razaa, Nov 26, 2012.

  1. Razaa

    Razaa Newbie

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    My M11x R1 suddenly stopped charging. I verified that my adapter is working fine and the mobo is fine as well since it runs just fine on battery, its just that it doesn't take any power in. I opened it up myself and found that 3 out of 5 wires on the power jack had come off. I don't even know how that could happen but it did. Anyways I need it fixed ASAP so I have only 2 options.

    A: Take it to the electrician guy near me and solder the wires back in but he isn't a laptop guy and needs to know which wires go where. So my question is does it matter which wire goes where? If so, can someone post a diagram or a picture of the jack that shows the connection between the wires and their respectable holders. I've been trying to find one on the interwebs and have been unsuccessful.

    B: Can I use a power jack from another laptop on the m11x? What are the values I need to look at for compatibility?

    Just as an FYI I have green and brown wires that are intact and blue, black and red that are out of place. Below is a picture if it helps.

    Appreciate all the help! Really need to fix this quickly.

    [​IMG]
     
    Razaa, Nov 26, 2012
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  2. bouddha

    bouddha Notebook Geek

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    Hi Razaa,

    I would choose option A and solder back with the help of this picture, I know all colors are not the same but it gives a hint I think.
    for option B: it's a generic Dell power connector but I don't know if they mount it the same way on other laptops.
     
    bouddha, Nov 26, 2012
    #2
  3. ejohnson

    ejohnson Is that lemon zest?

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    ejohnson, Nov 26, 2012
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  4. GNandGS

    GNandGS Notebook Deity

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    Either replace or use the pics to sort the wire placement. It DOES matter where the wires go.
     
    GNandGS, Nov 28, 2012
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  5. COTitan

    COTitan Notebook Enthusiast

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    Yep, replace it like others have said. But only if the tech doesn't know which wire goes where. Don't make an easy problem worse by guessing. Such an odd thing to happen, still it's an easy fix though.
     
    COTitan, Nov 29, 2012
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  6. aKaBetty

    aKaBetty Notebook Guru

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    I was wondering if the molex connector cable can be replaced or repaired? After disconnecting so many times, 2 of the molex pin wire came off; not the solder side. Can that be resolder on with a new cable? I understand the other choice is to buy a new DC jack.
     
    aKaBetty, Mar 4, 2013
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  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Send us an e-mail to [email protected] and we might be able to give you some options for that issue. We need the service tag and a brief description of the issue.
     
    Alienware-L_Porras, Mar 7, 2013
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