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    New Hinge

    Discussion in 'Alienware M11x' started by Normhimself, Mar 14, 2011.

  1. Normhimself

    Normhimself Notebook Guru

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    Well I was told that I couldn't get my new hinge until my original breaks. Is this across the board, or did I get jipped?
     
    Normhimself, Mar 14, 2011
    #1
  2. sfoxtrot

    sfoxtrot Notebook Guru

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    strange. I called aw, told them i want my hinge replaced to the new design, the rep gave me a 'case number' or w/e you call it right away, without asking anything. try call again, find another rep i guess.
     
    sfoxtrot, Mar 14, 2011
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  3. Draumr

    Draumr Notebook Enthusiast

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    When i called them they sent out a tech immediately.Though this was before Chris said to wait for the email thing.
     
    Draumr, Mar 14, 2011
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  4. TheGreenElf

    TheGreenElf Notebook Enthusiast

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    I would either...
    a) Wait for the hinge-related exclusive email address Chris said would be posted.

    OR

    b) Wait until you have a real issue with your hinge (creaking...pulling, etc.)

    Right now everything is still being figured out on Dell/AW's part, and everyone is trying to get it replaced and is probably the worst time to do so if not needed.
     
    TheGreenElf, Mar 14, 2011
    #4