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    My m11x and me.

    Discussion in 'Alienware M11x' started by m1_1x, Aug 30, 2011.

  1. m1_1x

    m1_1x Notebook Evangelist

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    Ever since I got my m11x Ive been taking really good care of it when I heard about the hinge issues; my hinges are in good shape ( r1) model

    And I thought to myself..well since its r1 its bound to break at one point, so might as well get the r3 model hinges. So I called Dell and it turns out they "revised" their program where if you dont have warranty, you ahve to ship in your m11x to their warehouse.

    Not that big of a problem, ( its 5-6 business days ) but still nonetheless, theyre changing their program which is leading me to believe that this program might be closing down, because they used to send technicians to your house ( i called them a week before I had to leave the country for vacation, which was around a month ago )

    Anywho, here I am...trying to "damage" my hinges so I can send it in, though Im not quite sure how to go about that...or if I even should, cause the case number and all the paperworks been filed out by support team.

    any thoughts?

    Sorry if its too long.
     
    m1_1x, Aug 30, 2011
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  2. deadboy90

    deadboy90 Notebook Evangelist

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    dude i think thats called fraud
     
    deadboy90, Aug 30, 2011
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  3. M11x ftw

    M11x ftw Notebook Consultant

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    You dont have to damage your hinges lol, its a free upgrade guaranteed, that will remove the possibility that your hinges will break. So it is fine to send it in if its in perfect condition (provided you havnt already has the fix).
     
    M11x ftw, Aug 31, 2011
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  4. m1_1x

    m1_1x Notebook Evangelist

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    so I dont have to worry about what the previous poster said about it being fraud?
     
    m1_1x, Aug 31, 2011
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  5. kiwidaniel

    kiwidaniel Notebook Consultant

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    no, the program will fix your hinges so they wont have future problems..
     
    kiwidaniel, Aug 31, 2011
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  6. ThwartAbyss54

    ThwartAbyss54 Notebook Consultant

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    even if you dont Break them right? which by the way hurts me to think about *places hand over heart* right here.
     
    ThwartAbyss54, Aug 31, 2011
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  7. m1_1x

    m1_1x Notebook Evangelist

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    Do they replace the middle piece/casing area as well? Because I fear I might have damaged that in the process o-o or at least strained it to the point... >_>
     
    m1_1x, Aug 31, 2011
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  8. ejohnson

    ejohnson Is that lemon zest?

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    They will replace the screen assembly and the power button cover too.
     
    ejohnson, Aug 31, 2011
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  9. m1_1x

    m1_1x Notebook Evangelist

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    I just hope they take care of my baby =[

    Something tells me the technicians there will rough it up because Im sending it in now in good condition x-x
     
    m1_1x, Aug 31, 2011
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  10. Zuu

    Zuu Notebook Geek

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    Don't worry, when it gets back home you can love it and hold it for hours on end with its new hinges. :D
     
    Zuu, Aug 31, 2011
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  11. m1_1x

    m1_1x Notebook Evangelist

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    SWIM ( someone who isnt me ) is asking = what would you have written for this; there are two boxes on this paper with the boxes to send my m11x to the warehouse

    1) describe the problem
    2) steps to replicate said problem
     
    m1_1x, Sep 1, 2011
    #11