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    M11xR2 DirectX Error

    Discussion in 'Alienware M11x' started by FreddeN, May 8, 2011.

  1. FreddeN

    FreddeN Notebook Consultant

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    Yesterday I formated and reinstalled Windows and it went fine, I installed the drivers from Dell, installed Java and Adobe Flash Player but when it was time to update DirectX I only get this message and the installation fails:

    "An internal system error occurred. Please refer to DXError.log and DirectX.log in your Windows folder."

    I did search through the whole windows folder but I can't find this two log files... What's up with this? Can it be because I already have DirectX installed and it's the latest version?

    Thanks for your help.


    EDIT: I found the two log files after searching a third time, this is what they say:

    DXError.log

    --------------------
    [05/09/11 13:43:48] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn

    Failed API: SetupIterateCabinet()
    Error: (32) - Can not access the file because it is

    being used by another process.



    Unable to iterate through C:\Windows\system32\DirectX\WebSetup\Jun2005_d3dx9_26_x64.cab. The file may be damaged.

    --------------------
    [05/09/11 13:43:48] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [05/09/11 13:43:48] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    DirectX.log

    05/09/11 13:43:46: infinst: Installing C:\Users\Frederik\AppData\Local\Temp\DXFCB.tmp\d3dx9_24_x64.inf [DefaultInstall]
    05/09/11 13:43:46: infinst: Installed file C:\Windows\system32\d3dx9_24.dll
    05/09/11 13:43:47: infinst: Installing C:\Users\Frederik\AppData\Local\Temp\DXFCB.tmp\d3dx9_25_x64.inf [DefaultInstall]
    05/09/11 13:43:47: infinst: Installed file C:\Windows\system32\d3dx9_25.dll


    EDIT: I checked dxdiag and it says DirectX-version: DirectX 11, maybe I should ignore this error and just start playing? :p
     
    FreddeN, May 8, 2011
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  2. BeastRider

    BeastRider Notebook Evangelist

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    Do you encounter any errors when playing games? Have you tried reinstalling video driver? If the error still persists after reinstalling driver then I guess all you can do is either ignore it (if gaming and other tasks are not affected) or reinstall windows itself lol

    Personally I'd say ignore it if nothing happens when you game anyway. Also, try reinstalling DX11. :)
     
    BeastRider, May 10, 2011
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