M11x: BT in BIOS but not Win7

Hi, bluetooth is enabled in BIOS, however it's no where to be seen in Windows 7, no icon nor in icon tray nor in device management ....

Does this mean i have no bluetooth? or it's just not installed

 

When you bought your laptop was it something you opted for? Is it available in your country?

Did you check if your missing drivers under device manager? All this can be figured out by going to the dell downloads page for drivers and support as well as checking out your configuration to confirm you did in fact get bluetooth. You could have it enabled in the bios yet still not have the actual module.

Generally speaking, if you have it, it should be available to use out of the box.

 

I have checked dell's download page but there doesn't seem to be any drivers for it. The laptop was purchased from UK DELL, which i assumed was standard with bluetooth

However now I'm slightly worried, would you say even if Bluetooth is enabled in BIOS doesn't mean the machine has bluetooth?

Many thanks for the reply

 

Yeah I also have bluetooth enabled in BIOS despite the fact that I actually don't have bluetooth adapter in my laptop. One way of checking... Login to Dell Support website, type in your service tag and then it will show your configuration. There it should say bluetooth if you have. I don't have it and it doesn't show on my list:

1 224-9556 Alienware M11x, Lunar Shadow
1 313-9590 Overclockable Intel Pentium SU4100 1.3GHz (2MB Cache, 800MHz FSB)
1 317-8954 4GB Dual Channel DDR3 at 1066MHz
1 421-1591 Alienhead 3D
1 320-9887 11.6-inch WideHD 1366x768 (720p) WLED
1 320-9857 1GB NVIDIA GeForce GT 335M
1 342-8743 250GB SATAII 7,200RPM
1 330-9552 Personalized Nameplate
1 330-6106 Personalized Nameplate Trigger
1 313-8792 AlienFX Color, Quasar Blue
1 421-8558 Alienware Command Center Software for Alienware M11x
1 421-1400 Genuine Windows 7 Home Premium, 64bit, English
1 420-9691 DataSafe Local BackUp 2.0 Basic
1 420-6436 PC-Restore, Dim/Insp
1 421-0092 DELL-DOWNLOAD-FLAG
1 421-1573 Alienhead 3D
1 313-9856 Integrated 10/100 Network Interface Card
1 410-1883 ADOBE READER 9.0 MULTI- LANGUAGE
1 313-9958 Integrated High-Definition Surround Sound Audio (5.1)
1 430-3796 Alienware M11x a/b/g/n 2x2 MIMO Wireless
1 330-6348 Automatic Updates: On
1 330-8995 1.3 Megapixel Webcam
1 950-3337 1 Year Limited Warranty
1 908-3647 Dell Hardware Warranty Plus On-Site Service, Initial Year
1 922-7060 Third Party At Home Service, 24x7 Technical Support, Initial Year
1 950-9797 No Warranty, Year 2 and 3
1 421-1721 Soft Contracts,Banktec Care,Alienware
1 994-3730 Warranty Support,Initial Year
1 330-0171 S and P Drop-in-Box Marcom forDHS Notebooks
1 421-1360 Steam and Portal Factory Installed
1 430-3773 No Internal WWAN Antenna Installed
1 330-5090 Thank You for Purchasing AlienWare

Bluetooth driver:

ftp://ftp.us.dell.com/network/R226746.exe

 

Excellent reply and so much help, no bluetooth is listed which is shocking as a search on google/cnet states;

UK M11x customers get a 320GB, 7,200rpm hard drive, 2GB of DDR3 1,066MHz memory and Bluetooth as standard

Time to return this M11X as i have been misinformed

And get one with bluetooth

Many thanks in advance

 

Can't you just order the bluetooth adapter and install it?

 

62mb, one huge bluetooth driver.

 

I could, is it easy? I am fairly confident around computer hardwares.

My only worry is the M11x is not even a week old, so is it worth it and will it still have warranty if i install it myself?

 

If it's only a week old just call back and let them know it doesn't meet your needs and you'd like to return it. That way when you reorder it's covered under the warranty.

 

Turns out return delivery is £20, and the cost of a BT internal card is £30.

Could anyone confirm if this is the correct BT for the m11x?

Wireless : Dell Wireless 365 Bluetooth (Kit)

 

If bluetooth is available in your country, it will show up as a low cost option at point of sale. If is not included by default. Unfortunately, it is somewhat difficult to install due to the location (under the palmrest) and likely isn't available as a customer kit (e.g. without a DSP install). If it is available in your region and your sales person didn't offer you the option, you might consider giving them a call to see if they can work something out for you.