M11x is freezing and stuttering

Hey guys, I have an issue with my M11x. I found that after 30 minutes or so of playing any game the computer will start to stutter. It will begin to slow down until the game is unplayable. Some games take longer for this to happen, some happen right away. Just recently my games will start to lock up the computer completely, no cursor movement or anything, I am forced to hard reset the computer. I can stop the stuttering by putting a desk fan on the computer. Then the game will play fine. I'm playing in a cool room, and on a desk.

Due to all the problems I recently restored the computer to factory settings, so no overclocks or throttlestop was being used. I tried measuring the temps and they're about the same as before. High 50's for the GPU and 40-50's on the CPU on idle. After a few minutes of gaming the GPU goes up to 70-80's and the CPU is at 60-70's. The stuttering problem is again present, but fixed with the desk fan. And now the computer will lock up even when I'm browsing the web or on the desktop. All drivers were updated to the latest and I'm on the A04 BIOS. Is anyone else experiencing these issues? Should I call in for a replacement since it's still under warranty?

 

Yes. In particular, your GPU temps should not be that high. Call support, there's nothing you can do to fix this.

 

I forgot to mention that this is an R2 i7 model.