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    M11x R2 BSOD and freezes

    Discussion in 'Alienware M11x' started by mvpdatme, Oct 30, 2013.

  1. mvpdatme

    mvpdatme Newbie

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    hello, i desperately need help with my R2. when i first bought it a couple of years ago, it ran my games flawlessly. after upgrading to a SSD and installing a clean windows 7 a few months ago, i cant even play skyrim without getting a BSOD every 10 minutes! even on league of legends, sometimes i would get one or two BSODs a match or my laptop would just freeze up and i'd have to hold the power button to turn it off. on skyrim, my temps only go up to 65-70 celcius at most and league reaches 65 max. i've updated my nvidia drivers to the latest update which is 331.65 and my intel drivers to version 8.15.10.2993 and still get these problems. my specs:

    Windows 7 Home Premium
    Intel i7 U640 at 1.2 GHZ
    64 bit system
    NVIDIA GeForce GT 335M
    8gb ram

    i've tried things like downclocking my gpu with msi afterburner 400/960/790, uninstalling both intel and nvidia drivers and reinstalling the latest ones (intel driver installed first), and throttlestop 30/30 TDP/TDC. not sure what else i can do. please help!
     
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    What's the BSOD you are getting? and the file causing it?
     
  3. mvpdatme

    mvpdatme Newbie

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    apologies for the wait. i couldnt figure out why my laptop wouldnt create a log in my minidumps folder. i think it has something to do with my video card but im not sure.

    photo.JPG

    for some reason, there were dmp files in C:/Windows/LiveKernelReports/WATCHDOG. there, i took a look at the latest file and this is what came up.

    Untitled.png