M11x Battery failure

Sorry to make yet another post about the M11x battery but as I came across my issue and I found this glorious place my questions haven't quite yet been answered.

I received my brand new Alienware M11xR3 just 10 days ago and all was working well until 2 days ago it didn't turn on after a good charge, so I thought it was my plug, it wasn't it hadn't charged. I found this out when I plugged it in and booted it up and got a message where the system does not recognize the battery and continued on to Windows only to see that it says plugged in and not charging. Now I called Alienware and they are sending me a new replacement battery.

Here are my questions: Will this really fix the issue? How come my battery already "failed" within 10 days? Is there anyway I can prevent this from happening again?

Thanks in advance!

 

Sounds like a faulty battery from the factory.

Others who had this issue who have replaced their battery through warranty were successful in getting it to work, so no worries

Some people on the Dell forums (a necro thread I looked up) suggested updating BIOS when their Inspirons had the same issue.