A display with 1 to 5 Dead or Stuck pixels is within the industry standards, and is therefore considered an acceptable display.
* 1 to 5 Dead or Stuck pixels spread out are within current standards and do NOT warrant a replacement
* 6 or more Dead or Stuck pixels anywhere warrants a replacement monitor
* 2 adjacent Dead or Stuck pixels warrants a replacement monitor with manager approval
* 1 Dead or Stuck pixel directly in the center warrants a replacement monitor with manager approval
You may return any Dell product, no questions asked, within 30 days from the invoice date. After that, you can only do a like for like exchange.
Dead Pixel = a pixel whose 3 sub-pixels are permanently off, producing a permanently black pixel.
Stuck Pixel = Stuck pixels have been reported to disappear, and there are several popular methods purported to fix them, such as gently rubbing the screen (in an attempt to reseat the pixel), cycling the color value of the stuck pixel rapidly (in other words, flashing bright colors on the screen,) or simply tolerating the stuck pixel until it disappears (which can take anywhere from a day to years.) Stuck pixels are not guaranteed to be correctable, and can remain faulty for the life of the monitor.
Possible fix for Stuck Pixel
Try using Dead Pixel Buddy which will cycle the main RGB colors on every pixel at a very rapid rate in the hope of fixing the stuck pixel.
Click to expand...
Problems? See this thread at archive.org.
