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    Help!! Virus!

    Discussion in 'Alienware M11x' started by jabij5, Aug 7, 2010.

  1. jabij5

    jabij5 Notebook Consultant

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    Yes, already, I have a virus on my m11x. I'm trying to restore but keep getting error messages. If I boot from the restore disc I get a blank setup screen and am forced to shutdown using the power button. I can't remove the virus because my avg was infected as well. If there any way to restore and get my pc back up and running or will I have to request a new hard drive?
     
    jabij5, Aug 7, 2010
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  2. Radam

    Radam Notebook Geek

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    When using the restore disc, be patient and wait maybe 20 min. Sometimes the setup dialog can take ages to come up.
     
    Radam, Aug 7, 2010
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  3. Tedster59

    Tedster59 Notebook Consultant

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    Can you try running Malwarebyte's anti-malware?
     
    Tedster59, Aug 7, 2010
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