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    Fault on Diagnostics.. Warranty Claim?

    Discussion in 'Alienware M11x' started by mardon, Jun 10, 2011.

  1. mardon

    mardon Notebook Deity

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    Even before my overclock I’ve been having sporadic BSOD’s. I thought that it may be the Laptop was slightly unstable at 164 on stock timings.

    Anyways last night I had a string of BSOD’so I returned my RAM to stock timings (actually faster than the 7-7-7-20) I was running and knocked the PC back down to 133. Even without throttle stop running I had a BSOD while watching a film. Temps are fine. Never getting into the 80’s on GPU or CPU.

    So I went into the BIOS and ran the DELL Diagnostics. I did not pick anything up on the initial run but on the more complex run (The one they say takes around 30mins) it did pick up a problem Although it woke me up in the middle of the night so I did not read it properly. I’ll run it again but it mentioned something about memory. Also most the BSOD’s referred to memory management.

    Is this enough for a warranty claim? I only have about ¾ weeks left on my warranty so don’t want it to run out and be left with a duff M11X.
     
    mardon, Jun 10, 2011
    #1
  2. dredd1893

    dredd1893 Notebook Consultant

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    As long as you havent tweak your memory or replacing them (i.e. disassembling the machine), it definitely enough to claim.
     
    dredd1893, Jun 11, 2011
    #2
  3. ajslay

    ajslay Overclocker, PC Builder

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    id call alienware, and quick before your warranty runs out
     
    ajslay, Jun 11, 2011
    #3