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    Dell On-Site Service

    Discussion in 'Alienware M11x' started by michaelbyz23, Dec 14, 2012.

  1. michaelbyz23

    michaelbyz23 Notebook Consultant

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    Today, I have all my Alienware systems fixed!

    my satisfaction with Dell's on-site service. They basically replaced the whole M11x bottom panel for me because the rubber feet fell off, causing heat issue. Thanks alot Dell!
    Plus, a week ago they fixed my hinge problem too. Thumbs up now my system looks brand new, although its R1 :)

    [removed by moderator - forum rules prohibit linking to own site]
     
    michaelbyz23, Dec 14, 2012
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  2. LannBot

    LannBot Notebook Consultant

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    Congrats man! It's good to know that not everyone gets screwed by onsite techs. We rarely get positive posts about them, so this one is definitely appreciated in my book.
     
    LannBot, Dec 15, 2012
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  3. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It's always good to hear this type of stories. Normally people with positive thoughts don't come here and tell. :p :cool: Thanks for sharing it!
     
    Alienware-L_Porras, Dec 18, 2012
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