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    Dell 5520 WWAN card problems...!

    Discussion in 'Alienware M11x' started by roofer_doofer, Oct 29, 2010.

  1. roofer_doofer

    roofer_doofer Notebook Enthusiast

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    Hi all, could do with some help on this one.

    I ran some wwan cables behind the lcd, fitted the Dell 5520 wwan card and cant get it working.

    I installed the appropriate drivers from Dell which I got from this page the card shows in Device manager however is only showing active on 1 COM port, I believe it should show on 2 com ports (Diagnostics & Sim ports).

    When I query the modem via device manager -> diagnostics tab it fails to respond also.

    I am using Dell Wireless Manager that also errors with 'No Mobile Broadband Modem'.

    Wwan is enabled in the bios.
     
    roofer_doofer, Oct 29, 2010
    #1
  2. BatBoy

    BatBoy Notebook Nobel Laureate

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    Did you try reaching out to the guy who did the write-up?
    Contact Me The Singaporean Gamer

    Granted, someone here may have followed this same process but to save time, I'd shoot the author a message.

    Let us know how it works out - nice article. :)
     
    BatBoy, Oct 29, 2010
    #2
  3. roofer_doofer

    roofer_doofer Notebook Enthusiast

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    I followed his instructions but my issue is that when my device manager detects the hardware it only shows 2 dataports with missing drivers; others have 4 data ports. I wonder if im missing a sim card driver or similar?

    Surely the 5520 drivers are for the wwan modem, could i be missing the sim/card reader driver files?
     
    roofer_doofer, Oct 29, 2010
    #3
  4. Neil McRae

    Neil McRae Notebook Evangelist

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    make sure that you show hidden hardware on the 5530 there is a hidden parent device
     
    Neil McRae, Oct 29, 2010
    #4