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    Crashing Related to Intel 6200? - R1

    Discussion in 'Alienware M11x' started by DeeVu, Jan 23, 2011.

  1. DeeVu

    DeeVu That Compsci/Psych Major

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    I recently posted that I thought my GPU was failing because randomly I would have crashes and have to force restart my computer. It would freeze and emit a buzzing noise. I reverted back to factory drivers (from 260.99) and made sure my computer was not overclocked at all.

    But now I am beginning to think, this all began when I installed my Intel 6200 Wifi Card. I overlooked it because I didn't think It could cause crashing. But recently my bro and i were playing Black Ops together and we both D/C'd for a second. But after 3 seconds of lag my computer froze up and his returned to gameplay. I know it sounds weird and I have never heard anything like this but is it possible that when I lose signal my computer crashes?
     
  2. cappielloa

    cappielloa Notebook Consultant

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    I can't really say for sure. It's certainly possible, though it would surprise me. I can think of two things you can try to help isolate your problem.

    1) Disable the wireless card and see if you still have a problem.

    2) If you still have the old card, reinstall it and see if you still have a problem.
     
  3. DeeVu

    DeeVu That Compsci/Psych Major

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    The thing is the problem happens once every 2 days or so. So I can't do without internet for a couple of days. Hmm...

    Edit: I know this isnt frequent, but I don't want something to get damaged if it is damaging.
     
  4. cappielloa

    cappielloa Notebook Consultant

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    So, wired isn't an option for you? Can you put your old card back in for a few days?

    Also, has this only happened while gaming?
     
  5. DeeVu

    DeeVu That Compsci/Psych Major

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    Well, it just happened as I was replying to this exact question. No games, no anything. I don't think it could be my GPU if its just chrome can it? I am going to go and change the card now and see how it goes.

    Edit: What I did was uninstall the older (CD) driver. And installed the newer ones off of the intel site. I also opened my m11x and made sure it was connected securely. Now ill use it for a bit and hope. If not Ill try using the older card :/
     
  6. DeeVu

    DeeVu That Compsci/Psych Major

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    Update: The driver wasn't the problem. I swapped to the DW WLAN card. Hopefully thats the solution. Otherwise - Any other suggestions? I would hate to part with this computer :(
     
  7. euchrid_eucrow

    euchrid_eucrow Notebook Consultant

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    I've spent all day yesterday dealing with this exact same problem. I finally gave up on the intel and went back to my dell card and have been crash free since. Well crash free all day today. :) Its a shame because i got a lot more range out of the intel than i did the dell card.

    In hindsight what i didn't do was try and tweak the settings for the network card from device manager. A few years ago, on a totally different laptop i used to get periodic problems with an intel network card, after a lot of going back and forth it inexplicably turned out to be connected to the card's own power saving mode. When i disabled the card's power save from within device manager the lockups stopped. That's not to say that that is the specific problem in this case but it might be worth a look before returning the card.
     
  8. DeeVu

    DeeVu That Compsci/Psych Major

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    Yeah so far, so crash free. Lets keep it up :)
     
  9. bittercold

    bittercold Notebook Enthusiast

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    I also had the same problem. I guess some R1's just don't like the card.
     
  10. DeeVu

    DeeVu That Compsci/Psych Major

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    I am just SOOOO glad my GPU isn't fried. I've been worried I would have to send my M11x in during my busiest semester this year. all I can say is w00t!
     
  11. DigitalNinja

    DigitalNinja Notebook Consultant

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    Could also have been ram in it if this doesn't work out for you.
     
  12. tendomentis

    tendomentis Notebook Enthusiast

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    I bought an Intel 6250 (non ES) and installed it in my m11x R1, and I've ALSO been having the random freeze issue. It doesn't happen at all if I disable the network adaptor from the Network panel, but if it's enabled, it will freeze.

    Sometimes it takes 20 minutes, sometimes it's good for a day, but it always freezes.

    One last solution I'm going to try is pulling the Intel 6250 drivers from the Dell support site and using those instead of the drivers from Intel's support site. If that doesn't work, I'm going back to the Dell card.
     
  13. RichardRoma

    RichardRoma Notebook Enthusiast

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    Agh...i have a intel 6200 as well, i'm also getting a freezing issue, although i really can't say if it's the same cause as you, 1 time, pc completely froze while backing up hard drive, reset pc 2nd time worked, and 2 freezes trying to download the same podcast off itunes. Seems to be no issues with the ram from memtest.
     
  14. tendomentis

    tendomentis Notebook Enthusiast

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    Well, it still froze up after a day. How frustrating. I flipped the laptop and put the Dell card back in, and so far no problems, though my wireless reception isn't as strong as it was with the Intel card.
     
  15. euchrid_eucrow

    euchrid_eucrow Notebook Consultant

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    So i had my first crash with the dell wireless card last night. On both the dell wireless card and the intel, it seems like i crash soon after hitting transfer speeds of over 1.1mb/s (i was downloading stuff off of steam in both cases last night during the crashes, though i had been DL from steam crash free all evening but at a slower rate, i only get good speeds after about 12am) When i was on the intel i would hit that speed a lot faster than on the dell and i'm wondering if the lockups might be related to the speed of a transfer. I stopped the steam DL and left the computer on streaming off of hulu all night. Nothing had crashed when i woke up this morning.

    Why this would be the case doesn't make sense to me, and i might be reaching here but i'm wondering if there's a way to throttle a network card to a specific max DL/upload speed.
     
  16. grungolah

    grungolah Notebook Guru

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    This has probably already been checked, but needs to be asked. Did you uninstall the DW WLAN with "Remove Programs?" DW WLAN was causing system failures for me when I wasn't even using it (80% bluetooth tethering 20% WLAN usage).
     
  17. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    I will be installing an Intel 6230 (WiFi+BT) card soon in my R1, I will report if it has any similar problems
     
  18. DrGoodvibes

    DrGoodvibes Notebook Deity

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  19. euchrid_eucrow

    euchrid_eucrow Notebook Consultant

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  20. DeeVu

    DeeVu That Compsci/Psych Major

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    Well it was for sure the 6200. I took it out and have run 4 days without a single crash or stutter.

    As for the documentation I would not know the first thing about changing advanced settings to make it compatible.
     
  21. Jose331

    Jose331 Notebook Enthusiast

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    Alright so I installed the 6200 about a week ago and have used it ever since. Since I installed it wow has been "stuttering." What happens is I'll be playing along fine and then everything will freeze for 2-6 seconds and then the game will catch up. Basically it seems like lag spikes. Is this what other people are experiencing? Is there a fix for the 6200 or does it seem that the only resolution is to put back in the old card?

    As a final note I usually don't get kicked offline and my computer hasn't locked up completely.
     
  22. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    Used the 6230 in my R1 last night for a bit and worked fine. Will keep you all posted as I use it more.
     
  23. AlienS3

    AlienS3 Notebook Enthusiast

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    In december i installed the intel 6200 in my R1, it works flawlessly with the drivers that come in the cd. But then i installed the "latest" drivers from intel download page and the problems began, random freezes, that needs forced restart, first as other said i think it was the gpu, but then i rollback the driver and my problem ends. now it works fine. my driver version is:13.0.0.107
     
  24. euchrid_eucrow

    euchrid_eucrow Notebook Consultant

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    Hmmm...thanks for the followup, i'm going to give your driver version a try.
     
  25. Jose331

    Jose331 Notebook Enthusiast

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    Thanks so much, Ill give those drivers a try.
     
  26. kamk2k8

    kamk2k8 Newbie

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    Hey I had to chime in

    I recently bought the 6300 N for my m11x to replace the DW 1520 and I was having the same problems, with the latest drivers it was crashing all the time, not even BSOD, just the screen would freeze indefinitely

    right before I gave up I tried the old drivers suggested a few posts above and incredibly I had gone a few days without a crash

    Though last night I was downloading a 6GB game on Steam and it crashed, and then it crashed again this morning as I was resuming the download so hmmm, idk, but if it's mostly crash free I think I can live with that, although I wish someone understood what the heck is causing it to crash exactly.
     
  27. bschrib

    bschrib Notebook Guru

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    Sorry to thread-jack, there is another thread with some more info about these issues now.

    As to the freezing issue I can only attest that I tried the older drivers which came with the CD and like kamk2k8 it seemed fine at first but must have been placebo because it was freezing as normal after about a day of crash free goodness.