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    Bulge on left side by trackpad...

    Discussion in 'Alienware M11x' started by muzhik, Mar 17, 2011.

  1. muzhik

    muzhik Notebook Enthusiast

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    just got my m11x from newegg...

    immediately noticed a "bulge" on left side by the trackpad (see pics) left mouse button is lower than the trackpad.

    what should i do? is this normal... :confused:
     

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    muzhik, Mar 17, 2011
    #1
  2. whitrzac

    whitrzac The orange end is cold...

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    send it back...
     
    whitrzac, Mar 17, 2011
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  3. AlienTroll

    AlienTroll Notebook Evangelist

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    Not normal, NEVER order anything from Newegg, they have crappy shipping, OR its your courier/mailer's problem. Dell should cover it with warrenty, give them a call, BUT I suggest you email them (for very good reasons, trust me).
     
    AlienTroll, Mar 18, 2011
    #3
  4. ajslay

    ajslay Overclocker, PC Builder

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    holy crap thats not normal. either send it back and get a replacement or try and fix it yourself
     
    ajslay, Mar 18, 2011
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  5. zhaden

    zhaden Notebook Consultant

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    Never order anything from Newegg? I order everything from Newegg. I know of no other company that will RMA items with the same efficiency and with no questions asked. They have taken care of me for nearly a decade, with hundreds of RMA's within my thousands of orders. Every company will ship a percentage of items that necessitate an RMA - Newegg's is a definitively lower percentage.
     
    zhaden, Mar 18, 2011
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  6. some guy

    some guy Modding Addict

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    thats not normal... send it back.

    and unless the box had evidence of being opened before it got to you it has nothing to do with Newegg.
     
    some guy, Mar 18, 2011
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  7. muzhik

    muzhik Notebook Enthusiast

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    thanks guys...

    i order 80% of my stuff from newegg, never a problem.

    notebook already on its way back, newegg paid for return shipping, so hopefully replacement will be here soon, i hope that its defect free...

    uhhh, but newegg rocks in customer service...
     
    muzhik, Mar 19, 2011
    #7