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    Broken keyboard latch

    Discussion in 'Alienware M11x' started by soysaucie, Jul 1, 2012.

  1. soysaucie

    soysaucie Newbie

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    So i was changing my keyboard the other day and the backlit latch to secure the ribbon broke, is there anyway i can fix it? i tried looking for spare parts but it seems impossible to find. Tips anyone???

    Note : its not the ribbon or anything that's broken, just the latch to secure the ribbon in place. it seems to not light up unless its secured. I believe its called zif latch or locking clip
     
  2. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    If I'm not mistaken, you would have to replace the entire motherboard. Send us an e-mail to [email protected] with your service tag and details, if possible, attach a picture of the part that broke. We will get back to you with recommendations as soon as possible.

    Thank you.
     
  3. GabeZ

    GabeZ Information Technology

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    Sometimes you can re-attach the latch if it simply popped out. If one of the little plastic hinges is broken, fit the latch it place with the single hinge and try to latch it. It may latch even if it's broken. Otherwise it will be a motherboard replacement.

    Thanks,
    Gabe
     
  4. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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