Blue Screen Help

Hey guys!

I'm encountering this Blue Screen Problem:

BCCode: 116
BCP1: FFFFFA800EBC6240
BCP2: FFFFF88010888F10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

while playing the Witcher Enhanced Edition. The funny thing is that I only get this problem when I'm in the swamp area of the game. I tried lowering the settings and I've tried running it in compatibility mode. I don't think that my graphics card is busted since i could still play crysis 2 on high settings with out any hiccups.

I'm running a R2 unit with a i7 processor and 8gigs of RAM. I'm using the latest nvidia drivers the 275.33 drivers. I also tried rolling back but the problem still exists. T_T I'm not overclocking anything by the way.

Any idea what went wrong?

 

The Following is as far as I know:

BCCode: 116 deals with video driver failures for the most part.

Since they began releasing the 270 and up drivers they changed the way the graphics driver crashes by causing it to bluescreen instead of just give you the message that it had crashed. This is caused by numerous things, however ever the most common is an unstable over clock.

Seeing as how you are not overclocking it could be caused by temps getting too high.

However, are you Positive that it happens only in to Swamp area? If you are certain then it might be the game causing a problem.

Things to try:

1) Clean install of the game. Remove anything and everything of the old game and reinstall it, then make sure you patch the game all the way back up to the latest patch. (I think the Enhanced edition came as 1.4 and something higher than that is out, but again, don't quote me on that)

2) Check temperatures using something like Everest free. There are numerous things that can see the temps. Throttlestop can see them and if you are not using it, you should be. It is an amazing piece of software for our little laptops. Also get something like EVGA precision so we can check temps and clocks for the card and make sure they are at stock like they are supposed to be.

3) Clean driver install. Boot to safe mode, uninstall everything, reboot to safe mode, driver sweeper or ccleaner, reboot to safe mode again and install the drivers. Then reboot to normal and give it a try.

We need to check temperatures and see what is going on exactly but it seems more like a problem with the game install since you have this problem only in one part of the game. However (I do not have the game) if that part is particularly intensive for any reason it can force overheating and that could be the cause of it.

Check that stuff out. Any questions just post back, I check twice a day or so.

 

I recommend HW Monitor for temp monitoring.

Can you upload your minidump file? You'll find it in c:\Windows\Minidump\
Look for a file along the time that the BSOD occurred. Be sure to rar or zip the file up before uploading cuz they get kinda big sometimes.

I'll take a look as the dump file and see if I can't dig deeper into the issue.

 

Thank you, I was trying to remember Hw Monitors name and it was driving me crazy.

Dramur, try to upload your Minidump for him. That is the easiest way to find out what actually caused the problem. I have not downloaded the characters and debugger on this laptop so I can't read them. (Damn you Microsoft and your complicated debugging language.)

Thanks for stepping in Emike, you might be able to help much more than I can.

 

@Xtrophy: Thanks for your suggestions man, I tried uninstalling the game and doing a clean install of the graphics drivers but unfortunately the game crashed on me again in the swamp area.

My temperatures are around 60-68ish for the processor and around 59-65 for the graphics card (I play in front of the fan with the laptop propped up)

I'll be posting my minudump in awhile.

 

@emike09: https://docs.google.com/leaf?id=0B22H93S9YSEdODE3NWJiYzktZjM3YS00ZGYxLWJhNzYtZmIwY2UyZDgzNTdm&hl=en_US

Thanks Man, I really appreciate it. I've been going crazy trying to figure out. I hope it's not a faulty card. :/

 

No problem, sorry none of it helped. It does not sound like a faulty card simply because it runs Crysis fine, which is more GPU intensive than many other games. I'm not sure about the Witcher (Like I said, I do not have it) but I would assume it does not push the card as hard as Crysis does. Not to mention it only happens in one area of the game.

Try something else for me, go into the Nvidia control panel and set everything to allow the program to choose. (You can do it for Just the Witcher so it does not mess with any other game.) I don't think that will cause it, but some setting disagreeing with the swamp area could cause it I suppose.

Of course once we get a review of the Minidump we will know a little more about it. I'm guessing that the cause was something along the lines of nvlddmkm.sys, but I am not positive.

Give Emike some time, these things can have a lot in them.

 

@Xtrophy: Psh, Help is still help. Yeah and the fact that it only happens in a certain portion of the game. In terms of pushing things with the card. Hands down crysis gives a bigger push. And even so, I still get BSOD'd even on the lowest settings.

Yeah, I did what you asked. I'll see what happens. I'm hitting the sack now though, It's 3am in this side of the world. I'll post updates if it crashes.

Thanks, Xtrophy.

Yeah hopefully the minidump file can pin point what exactly is going on. :/

 

Ok so here is what I've come up with from the minidump:

Code:

A invalid parameter was passed to a service or function

Simply put, the application asked the system to do something it was not capable of passing to either hardware or a software application.

Code:

DEFAULT_BUCKET_ID:  STATUS_INVALID_PARAMETER

Code:

WARNING: Stack unwind information not available. Following frames may be wrong.
01c6f5f4 73858aa0 00000000 00000000 00000000 msvcr80+0x8aa0

Generally, stack refers to an allotment of memory that an application creates.

msvcr80.dll is a module associated with Microsoft Visual Studio 2005 from Microsoft Corporation. It is the Microsoft C Runtime Library and is used by programs written with Microsoft Visual Studio 2005.

Try installing this:
Download Details - Microsoft Download Center - Visual C++ 2005 Redistributable Package (x64)

So from all this, it seems to be a software thing. Either a runtime isn't installed properly or there is something wrong with the software installation.

Don't take this wrong, and I don't want to call you out on anything, but where did you get your ISO? I say this because I DO occasionally download a game for my netbook from a torrent sites AFTER I have purchased the license due to not having a DVD and that most DVDs cannot be copied due to protection. Many times these 'third party' ISOs have issues with dependencies and runtimes. With Digital Distribution becoming a norm, the excuse to download this way is diminishing, but I have a feeling that might be what the issue is. Mods will probably strike me for this comment.

All in all, nothing points to hardware issues, and in particular, nothing points to GPU hardware, gpu software, or gpu driver failure. It is still possible system memory could be a culprit. Try playing with only one module installed. Hardware rarely fails like this.

 

Hey emike09!

Super thanks to the effort you put in, But unfortunately the problem still exists. I think I gave you the wrong dump file seeing that I uploaded from the crashdump rather than the minidump in the windows folder.

Yeah, I get what you mean. I too download backups for my games and place them in a hard drive. I have too many experiences where I can't play because of a damage disk. :/ Anyways I got that from steam when they had that sale thing.

https://docs.google.com/leaf?id=0B22H93S9YSEdMmJjNWJjMWEtYjA4Yi00M2FmLTk0YWQtZTIxMzAzMjdlYzk2&hl=en_US

So yeah here's the link to the new dmp file. :/ Thanks a lot by the way! I hope i could learn how to read dump files. :/

 

Ok, ya those do contain GPU errors.

Code:

2: kd> lmvm nvlddmkm
start             end                 module name
fffff880`10222000 fffff880`10ed0000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri May 20 22:07:04 2011 (4DD73A68)
    CheckSum:         00C9FFFF
    ImageSize:        00CAE000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I don't have a symbol file for nvidia dumps, so that's all I can really tell.

If you've done a complete OSRI or factory restore, its likely something is wrong with the GPU and it could be hardware based.

But again, I would still blame the game source as the fact that no other game does it, and they all run on the same APIs, I would think the game is the problem.

My recommendation? Switch to Witcher 2. Its a better game

 

And the fact that it only happens in one part of the game. T_T

Well I'm ramboing the entire thing, rushing through anything that occurs in the swamp saving every time an important event happens. )

I still do hope that nothing is wrong with my gpu. It would be a pain to have it brought oversees and all. :/ seeing that the country i'm staying in right now has no alienware repair centers. (philippines as an exchange student)

 

Well let us know what happens! I think its just the game, but time will tell. I think you'll survive if you have to move on to something besides Witcher, even if it is a great game

 

I've been numb to the blue screen, whenever it is downloading or playing games which requried full speed of GPU, such as shogun 2.

 

Your system bluescreens when downloading? Sounds like a big problem to me. Shouldn't ever get a BSOD unless there are hardware problems or bad software problems. Or overclocking too much.

 

UPDATE:
After looking around on the internet for other viable solutions I came upon a suggestion that I should overclock my GPU. And Yeah it did work. I havent had a blue screen in days. I'll update once I get blue screen.

 

Wow. Never heard of overclocking fixing any problem. Usually causes problems. Interesting.

 

I know right? So weird. But then Yeah. Still no blue screen in the swamp area.

 

UPDATE: Yeah I haven't crashed and I breezed through the swamp. So definitely something to do with me changing the GPU variables.