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    m9750 Issues

    Discussion in 'Alienware Area-51/Aurora and Legacy Systems' started by MasterLukeS, Jun 17, 2010.

  1. MasterLukeS

    MasterLukeS Newbie

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    Hello all, I have looked and looked but currently have had no progress on my issues. The main game in question is World of Warcraft. I have all settings on low but it will get down to 10FPS down in simple raids. It's almost as if it gets way too overheated and downclocks or something. Another game is Warcraft 3. I will run it on all low settings but it just gets fussy with me and will go down into the 10 FPS zone. Hopefully some of you can make heads or tails of it. I've read that some people run World of Warcraft on all high settings with no problems but I have to set it to the lowest detail just to get decent performance out of it. Thanks in advance for any and all help you guys could give me.

    PS I attatched my DxDiag to this post for more information.
     

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  2. simonmpoulton

    simonmpoulton Notebook Deity

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    First things first, do you have SLI? If so disable it and see if anything changes.
    Secondly run HWMonitor and with that running in the background run your game until it goes down to 10fps. Then quit the game and check what the "Max" temps are in that and post them back here.
    Thirdly have you cleaned out your air vents recently/at all? If not then take off the bottom cover (It's secured with 4 screws and clips). Then using a can of compressed air (or similar) and with the unit in a suitable place to deposit the dust out in blow down the air vents at the back of the machine until dust stops coming out.

    Please note that if you dont have SLI dont expect to be able to run WoW on high settings - you have a very high resolution screen and WoW 25-man raids are pretty graphically intensive.
     
  3. MasterLukeS

    MasterLukeS Newbie

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    SLI is off. I have cleaned out the fan about a year ago I would think. When I play later today I'll run that program and let you know the results.
     
  4. MasterLukeS

    MasterLukeS Newbie

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    OK, had about a 3 hour gaming session and I've attached what HWMonitor gather. Hope you find something.
     

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  5. simonmpoulton

    simonmpoulton Notebook Deity

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    Sadly those files arent very important as they only give one set of temperatures. The values i'm really after are what is displayed in the window for Max temperature. The ones in your post are the current values from when you saved the file.
     
  6. MasterLukeS

    MasterLukeS Newbie

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    Oh ok. It was 97 celcius in the cpus. Graphic card was 91 I believe I'll get them next time I have a gaming session.
     
  7. MasterLukeS

    MasterLukeS Newbie

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  8. EviLCorsaiR

    EviLCorsaiR Asura

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    The only thing in that machine that isn't running too hot is the hard drive. The CPU and GPUs are running far too hot-they should never hit 90C, and ideally stay below 85C altogether.

    You definetely need to fix that. It might be a thermal paste issue; reapplying thermal paste should help.
     
  9. simonmpoulton

    simonmpoulton Notebook Deity

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    Must be the thermal paste as I doubt both fans would fail but certainly clean out the air vents and reapply either Arctic Silver 5 or Arctic Cooling MX-3. This system should peak out at an absolute max of 90 if not 85 as the previous poster stated. Although i'm confused as to why your getting slowdowns as that shouldnt happen until past 100. Your GPU is very close to that at 97 though!
    Are the fans noticeably spinning up to full speed when you start gaming? On the M9750 they should when the temps hit 70.
     
  10. MasterLukeS

    MasterLukeS Newbie

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    I have some artic silver but I read that you have to clean the surface first AS I don't have the special cleaning solution that you need. Can I just use rubbing alcohol? Also do I put it on the CPUs and gpus? Or just gpu?
     
  11. Marvie100

    Marvie100 On a Mission

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    You can use rubbing alcohol to clean the die. Put the AS5 on both CPU and GPU.