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    Alienware M17 R1 - games stutters to stand still after 15 mins

    Discussion in 'Alienware Area-51/Aurora and Legacy Systems' started by vf3, Sep 26, 2010.

  1. vf3

    vf3 Notebook Enthusiast

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    I have an alienware M17 R1 laptop with X9100, SSD and 4GB RAM.
    Recently if I play any game for more than 15 minutes the game stutters to a near stand still and end up having to restart. On some rare occasions I have real trouble just trying to boot back into windows after restarting as I see the windows 7 logo attempt to revolve around for about 5 minutes then a blue screen (normally a "last known config" gets me back into windows)
    I have reinstalled windows 7 (without formatting) and still have the same issue.
    I have re-applied thermal paste on the x9100 and that has not helped.
    The CPU temp hits about 103 degrees after playing a game.
    If I try and overclock the CPU at 3.3 ghz and run 3D Mark 06 I get a blue screen when running the second forest demo.
    I never used to have these issues.
    Any ideas?
    thanks.
     
  2. craigscott0

    craigscott0 Notebook Consultant

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    103c is way too high, even with overclock. What type of paste are you using? May be an idea to use HWinfo32 to see if your fans are working. Ideally you shouldnt go above 70c.
     
  3. granyte

    granyte ATI+AMD -> DAAMIT

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    to read the fan speed you'd have to contact the maker of hwinfo32 personally cause after we tested he decided to remove fan monitering for the m17 as it cause heavy issue

    but i second what paste are you using 103 is way to high even my quad is having a hard time going over 75
     
  4. GallardosEggrollshop

    GallardosEggrollshop Notebook Evangelist

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    I was getting those temps as well even after I applied thermal paste for the first time. I decided to reapply a very thin layer of it on the CPU and GPUS, doing this solved my issue and now my idle is about 45C and under load doesn't go passed 60C. Oh and I used Arctic Silver.
     
  5. vf3

    vf3 Notebook Enthusiast

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    Thanks for the tips. I have artic silver, I will re-apply on the CPU.
    Is it easy to add on the GPU's, Is there a guide?
     
  6. craigscott0

    craigscott0 Notebook Consultant

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    Do you know what temps your Gpus are running? The only difference between pasting a CPU and gpu is the memory banks which are usually covered with thermal tape. Sometimes when you reattach the heatsink to the gpu the tape is affected so it may be worth doing the CPU to see if that fixes it before assessing if your Gpus are needed. Gpus should not run above around 90c but i don't have an m17 so couldn't say for sure.
     
  7. granyte

    granyte ATI+AMD -> DAAMIT

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    the 3870 should not even reach the high 80 for the gpus

    and i concur watch out i screwed my thermal tape when i took it apart and the only place where you can find some replacement thermal tape is frozen cpu wich is overpriced and if you are out side of the us they ship through UPS wich will charge you more then the package has costed you just to give it to you
     
  8. vf3

    vf3 Notebook Enthusiast

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    I removed the thermal paste and readded a small amount of artic silver 5. Temps have lowered about 5 degrees on each CPU, although still reaching nearly 100
     
  9. granyte

    granyte ATI+AMD -> DAAMIT

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    is you cpu an ES or an OEM is your fan cluttered full of dust or anything?
     
  10. Mikedeeman

    Mikedeeman Newbie

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    I know this is way late, but maybe someone will read and be blessed.
    my m17 r1 did this verry same thing. Althogh cpu temps remaind within normals but on the high side. I attempted to reset the heat sink for the cpu and discovered that it also is the chipset heat sink as well. It services both cpu and chipset. I noticed as i took off the heat sink that the heat sink grease strip for the chip set was indented but not mashed all the way trough.
    now this is not good as it does not allow metal on chip for heat disipation. I cleaned off all grease on both the cpu and chip set seats and placed it back on the cpu/chipset and noticed that if it set flush on the cpu it was hovering abouve the chipset ( no contact). If i forced it to touch both the chipset and cpu at the same time it was offset on both chips (not mateing flush), wich will and does cause an overheating problem for both cpu and chipset. To solve this issue, i cut a small stamp size sheet of alluminum with a strong pair os sissers (thickness about like thin cardboard) and placed it over the chipset. and set the heatsink over both again. this allowd the mated surfaces to be flush for both cpu and chipset. I took it back off applied heatsink grease to both sides of the stamp sized alluminum and the cpu, placed the heatsink in place (with the alluminum stamp between heatsink and chipset) tightend the screws and it mated perfectly. i have no troble with overheating even when overclocking my x9100 quad core to 2.8 GHZ from 2.26 GHZ . a decent overclock at that. No sputters no spitting or hickups lol. good luck with yours. I know that this anomally can not have only been an atribute of my pc alone. I think a lot of this spitting and sputtering people are complaining about is due to poor heat sink seating over the chipset, as i had sound stutters too.
     
  11. granyte

    granyte ATI+AMD -> DAAMIT

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    yup this technique was used as the copper moding using a spal coper piece

    also EK waterblock stuf has a very good transfer ratio like much better then the orignal stuff wich could let it reache 80-90 now it stay within 5 deg of the cpu
     
  12. RadRSB

    RadRSB Notebook Enthusiast

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    I think I have the same problem.