The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    my motherboard couldnt take heat of my 980m's

    Discussion in 'Alienware 18 and M18x' started by Trulyfatal, Jun 21, 2016.

  1. Trulyfatal

    Trulyfatal Notebook Consultant

    Reputations:
    59
    Messages:
    252
    Likes Received:
    96
    Trophy Points:
    41
    I was playing h1z1 at max settings for 6 hours straight when suddenly my laptop shut off, immediately after that smoke came out on the left up side where you plug in the ac cable into the jack.

    I open up the laptop and instantly saw the burned spots, at first i thought my dc jack went bad and needed resoldering.

    I knew before my card was always reaching 90+ degrees playing h1z1 but i kept on playing anyway cause there wasnt much i could do. I bought these cards 3 months ago new so there was no dust and the repaste was very well done also

    To bad for me o_O

    [​IMG] [​IMG]
     
  2. stefan063

    stefan063 Notebook Consultant

    Reputations:
    0
    Messages:
    243
    Likes Received:
    11
    Trophy Points:
    31
    WOW!!! Really?! I thought temps. aren't that high on 980m. On my 6990m in crossfire after re baling and new thermal treatment temps at ULTRA BF4 1920x1080 on overclock at 750/1100 don't pass 80 degrees Celsius after few hours of gaming.
     
  3. Scanner

    Scanner Notebook Deity

    Reputations:
    180
    Messages:
    877
    Likes Received:
    270
    Trophy Points:
    76
    Wow, 90+ temps is hot. Before one of my 980m died temps never got above 65. You were running way to hot. Hope your still under warranty.
     
  4. kenny27

    kenny27 Notebook Deity

    Reputations:
    294
    Messages:
    919
    Likes Received:
    167
    Trophy Points:
    56
    Not sure I'd be blaming the 980m even if it was running at 90C, you probably got a Mobo with a low quality/faulty component that shorted out. Fingers crossed you didn't damage anything else!
     
  5. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    crap...I need to check under there I guess..I think I popped one in the area too. Does your mobo still work?
     
  6. Trulyfatal

    Trulyfatal Notebook Consultant

    Reputations:
    59
    Messages:
    252
    Likes Received:
    96
    Trophy Points:
    41
    The motherboard is dead, ive ordered a new one today on ebay, fingers crossed its a working one.

    As for my master 980M ive cleaned everything the best i could, i cant really see any difference with the slave one with the naked eye so i really hope its still in working order.

    Fingere crossed :rolleyes:
     
  7. maxslo

    maxslo undefined

    Reputations:
    237
    Messages:
    918
    Likes Received:
    245
    Trophy Points:
    56
    There are a couple of guys here that would be interested in your broken motherboard ;)... check the marketplace.

    It's a way to get some money out form this accident if nothing else :)
     
  8. GodlikeRU

    GodlikeRU Notebook Deity

    Reputations:
    165
    Messages:
    1,254
    Likes Received:
    562
    Trophy Points:
    131
    They are most interested in HDD ribbon cable.

    And never allow card to exceed 85C. It will die.
     
  9. twin snakes

    twin snakes Notebook Consultant

    Reputations:
    97
    Messages:
    175
    Likes Received:
    117
    Trophy Points:
    56
    wow i have never seen my 980m(s) reach 75 even with 3dmark firestrike extreme in 30 mins, however my old 880ms can easily reach 85 and even 90 for long duration of benching
     
  10. 82280zx

    82280zx Notebook Guru

    Reputations:
    7
    Messages:
    74
    Likes Received:
    18
    Trophy Points:
    16
    If you was willing to part with your old damaged card I would be willing to buy it, what would you sell it for if you wanted to sell it? I'd even be interested in your damaged board to, I have a cousin that is pretty good at repairing things, the board I doubt he can fix unless I knew the exact part that fried (I'd have to look at another board to get the new components) but he's been able to revive them in the past for me, he might could fix the 980 to not sure, depends on how bad it was damaged.
     
    Last edited: Jun 23, 2016
  11. 82280zx

    82280zx Notebook Guru

    Reputations:
    7
    Messages:
    74
    Likes Received:
    18
    Trophy Points:
    16
    When you get your other one up and running, make sure your using hwinfo64 to control the fans on your laptop as well, mine stays about 75c under crazy load, just need to disable the battery in the sensor list so it will prevent the locksups and you'll want to set the fans to auto launch at bootup as well, if you need help let us know.
     
  12. anarky321

    anarky321 Notebook Deity

    Reputations:
    65
    Messages:
    1,190
    Likes Received:
    49
    Trophy Points:
    66
    i also use hwinfo to blast the fans before i load up intense games...it helps alot...i use mine on the bed 24/7 so i have to prop it up on some 15mm externals

    where is the battery sensor setting in hwinfo?
     
  13. 82280zx

    82280zx Notebook Guru

    Reputations:
    7
    Messages:
    74
    Likes Received:
    18
    Trophy Points:
    16
    Should be in the list of sensors, look for the battery in their and right click on it and disable it from monitoring it, it causes random lockups with HWINFO
     
  14. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    What are you running 980Ms in?
     
  15. Tulius

    Tulius Notebook Consultant

    Reputations:
    7
    Messages:
    242
    Likes Received:
    76
    Trophy Points:
    41
    Is your damaged board a M18X-R2 one? if so those fragile plastic clips from keyboard connector and the HD connector needs to be salvaged and duplicated in a 3d printer and put it for sale. Those parts cannot be find anywhere and likely could be good demand for it.
    Good luck, I hope all will work again with your new motherboard.
     
    Last edited: Jun 24, 2016
    TBoneSan, 82280zx and maxslo like this.
  16. twin snakes

    twin snakes Notebook Consultant

    Reputations:
    97
    Messages:
    175
    Likes Received:
    117
    Trophy Points:
    56
    m18x r2
     
  17. Trulyfatal

    Trulyfatal Notebook Consultant

    Reputations:
    59
    Messages:
    252
    Likes Received:
    96
    Trophy Points:
    41
    My new board is here finally.. !!!

    There probably wont be A12 Bios on it
    So i cant run the board with the 980M'S

    So what is the best thing i can do ?
    Should i Start up the laptop without the 980m's and install A12 ?

    [​IMG]
     
  18. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    That's a laptop with actual OC support and good cooling hardware + fans.

    Compared to the AW18 lol...
     
    twin snakes likes this.
  19. Trulyfatal

    Trulyfatal Notebook Consultant

    Reputations:
    59
    Messages:
    252
    Likes Received:
    96
    Trophy Points:
    41
    Its back alive !!

    [​IMG]
    Just what i expected A10 bios
    Reflashed to A12

    Going to try my lovely cards now !!!

    Lets hoooopeeeee !!
     
    vulcan78 and stefan063 like this.
  20. twin snakes

    twin snakes Notebook Consultant

    Reputations:
    97
    Messages:
    175
    Likes Received:
    117
    Trophy Points:
    56
    yes you're right, it's a very respectable machine, with continous support from community, m18xr2 imo is the best alienware laptop out there
    so sad I have to sell it in order to fix my fk car
     
  21. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    Both 980m work or 1 die?
     
  22. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

    Reputations:
    37,250
    Messages:
    39,344
    Likes Received:
    70,712
    Trophy Points:
    931
    Nice, you got an early release mobo with the DMC slot and power buttons on the PCB, too. That one will likely be more durable than the first, unless your original was also an early release version. You can put a USB card in the DMC slot. If you get the dual port type with cables you can route the cables around to the bottom side near the ODD bay and access them with the bottom cover removed. That would give you two internal USB ports to use with flash storage or transmitters for wireless peripherals.

    Mini PCI-E PCI Express to 5-pin Dual USB 2.0 Adapter Riser Card Extender

    Capture.JPG
     
    Last edited: Jun 27, 2016
  23. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    WTF......... I have never seen an Alienware 18 with a physical DMC slot intact. I feel so ripped now...they took it off for absolutely ZERO reason. Bastard child that is the Alienware 18.
     
    Mr. Fox likes this.
  24. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

    Reputations:
    37,250
    Messages:
    39,344
    Likes Received:
    70,712
    Trophy Points:
    931
    Really? All of the first revisions had that. I was shocked the first time I saw one that did not have it. They took it off probably to make an additional 50 cents profit, and I bet they saved an extra nickle for each of the power buttons that they eliminated. The original revision has a power on/off switch on each side of the motherboard, which is a really nice feature if you are working on a machine with the palm rest removed.
     
  25. Trulyfatal

    Trulyfatal Notebook Consultant

    Reputations:
    59
    Messages:
    252
    Likes Received:
    96
    Trophy Points:
    41
    Both cards running at full speed again !!

    I am so lucky :D :D :p

    [​IMG]
     
    TBoneSan and Papusan like this.
  26. Trulyfatal

    Trulyfatal Notebook Consultant

    Reputations:
    59
    Messages:
    252
    Likes Received:
    96
    Trophy Points:
    41
    [​IMG]

    Left one is my broken board and also has the DMC slot so probably the same i think.

    Where are the power buttons located at the A18 board ? Can't seem to find them and it drives me crazy..

    I took it 4-5 times apart today to check everything and it was such a pain in the ass working like that..
     
    Mr. Fox likes this.
  27. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

    Reputations:
    37,250
    Messages:
    39,344
    Likes Received:
    70,712
    Trophy Points:
    931
    Look near the memory slots on the edge of the motherboard near the battery. It's a small square metal piece with a round button (all silver). The button is about the diameter of a #2 pencil lead.

    In this photo is it at the bottom edge right in the middle near the right edge of the RAM stick on the palm rest side.
    [​IMG]
    In this photo it is in a similar spot on the opposite side of the mobo and you can see it right under the shadow of the battery cable.
    Dell-Alienware-18-Disassembly-14.jpg
     
    Trulyfatal likes this.
  28. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

    Reputations:
    37,250
    Messages:
    39,344
    Likes Received:
    70,712
    Trophy Points:
    931
    double-post
     
  29. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    Too bad dell killed the machine

    Such a beautiful device :( - gimped by EOL, bios, slow fans, MX throttle, and power delivery


    @Trulyfatal - how come your "burnt" 980m still work?

    EDIT: prevent another burnout

    there's vrm chip on the back of cpu socket, get some thermal paste and make contact with a part of the chassis

    http://www.aliexpress.com/item-img/...X-VAS10-02-LA-9332P-REV-1-0/32255889599.html#

    There's also a pretty nasty gap between the fan and the heatsink fins, I suggest you also fix that
     
    Last edited: Jun 27, 2016
  30. Trulyfatal

    Trulyfatal Notebook Consultant

    Reputations:
    59
    Messages:
    252
    Likes Received:
    96
    Trophy Points:
    41
    The heat came from my master 980M and burned the plastic right under it causes my motherboard to burn..

    Now im thinking should i remove this plastic or not..

    Anyway my cooler is connected again to the laptop and should prevent another burnout. Before that i i forgot to connect it because i was gaming the day before with my cousin in the kitchen and dit not use the cooler..
     
  31. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    replace plastic with thermal pad :)
     
  32. Trulyfatal

    Trulyfatal Notebook Consultant

    Reputations:
    59
    Messages:
    252
    Likes Received:
    96
    Trophy Points:
    41
    Are you serious ? Remove the plastic and cover it all up with one big thermal pad ? :oops:
     
  33. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    it would be somewhat better, yes.
    since thermal pad is more resistant to heat compared to plastic
     
    Trulyfatal likes this.
  34. 82280zx

    82280zx Notebook Guru

    Reputations:
    7
    Messages:
    74
    Likes Received:
    18
    Trophy Points:
    16
    Are you using HWINFO 64 to control your fans? I also use SVL7's vbios it helps keep the temps down to. Glad your cards are alright, that one burn area had me a bit worried. Actually I'd hold onto your bad board, you can always send it to a repair shop and have it repaired or keep it for extra parts in case yours ever has problems, yours looks different than my mobo, this is a M18xR2 as well? I also keep my plastic where it was (not sure if it makes a difference but mine is a black thicker plastic and isn't clear like yours), I'm just paranoid and check my temps a lot to make sure they are good, hottest mine have got is 75c under pressure.
     
    Last edited: Jun 28, 2016
  35. vulcan78

    vulcan78 Notebook Deity

    Reputations:
    590
    Messages:
    1,523
    Likes Received:
    352
    Trophy Points:
    101
  36. vulcan78

    vulcan78 Notebook Deity

    Reputations:
    590
    Messages:
    1,523
    Likes Received:
    352
    Trophy Points:
    101
    Looking at my last post, I apologize for seeming so negative. Have you replaced the mobo? Were you running manual fan control and elevating the laptop? If not do so this time around.
     
    Mr. Fox likes this.
  37. vulcan78

    vulcan78 Notebook Deity

    Reputations:
    590
    Messages:
    1,523
    Likes Received:
    352
    Trophy Points:
    101
    Love the CF trim, where did you get it?

    Well looks like I'm going the single 980M route, I hope the overheating isn't due to the large passive VRM cooling backplate on the 980M....
     
  38. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    The overheating is due to the obscene voltage nVidia assigns the 980M. Under boost clock speeds expect the voltage to jack up to 1.0625V, which translates to about 140W of power usage under load. Mind you the M18x was designed in mind for 100W cards. 780M was a 120W card, but it could be slightly undervolted to bring it back down to around 105V. 980M has no undervolt capability without extensive BIOS modifications, so trying to cool a 140W card with a 100W heatsink is a disaster. You need aggressive fan control, excellent quality thermal pads, and the best thermal paste possible to keep it cool. If anything the copper back plate would help reduce temperatures, as it gives the heat more area to disperse.
     
    Solo wing likes this.
  39. vulcan78

    vulcan78 Notebook Deity

    Reputations:
    590
    Messages:
    1,523
    Likes Received:
    352
    Trophy Points:
    101
    Damn, what about increasing the thermal mass of preexisting heat sink?

    With those fans at 3700 RPM the heat coming out isn't that great, I bet more heat conveyed to the terminal find array via some thin copper strips simply fashioned in place with thermal tape would help in this regard. Is there enough space for this?

    Doesn't Prema's vbios allow for undervolting?

    I think this issue would be worse with a single card configuration as it would be at 100% load whereas 980M SLI the cards would probably see no greater than 50% load the majority of the time at 1080m and 60 Hz. (Except playing Skyrim with 100 mods lol).

    What is the wattage drawn of 680M at 1.050v? I've been here for a few years now. I assume it's not 140W.
     
    Last edited: Jul 15, 2016
  40. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    Nobody has been able to figure out undervolting with nvinspector on Maxwell, mobile or desktop. It has to be hand edited into the vBIOS and mess around with hex tables, too much work for the average user, and Prema no longer is releasing anything thanks to a couple scumbags.

    Any game will change load depending on how it is coded. Obviously the higher the load, the hotter it's going to get. 680M was not a full core chip, hence why the power consumption was less than that of the 780M. 780M was the full kepler chip, and the 880M was an overclocked 780M. 980M is not even the full maxwell chip and still gets to be ridiculous on power consumption. the mobile 980 draws north of 200W
     
  41. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681

    what happen with prema that he stop releasing stuff for free?
     
  42. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    For now, he has not planned any future public releases
     
  43. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    only through resellers then?
     
  44. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    Not sure, he didn't specify other than no public releases at this time and going forward
     
  45. GodlikeRU

    GodlikeRU Notebook Deity

    Reputations:
    165
    Messages:
    1,254
    Likes Received:
    562
    Trophy Points:
    131
    That's really sad for Clevo and 980M owners
     
  46. vulcan78

    vulcan78 Notebook Deity

    Reputations:
    590
    Messages:
    1,523
    Likes Received:
    352
    Trophy Points:
    101
    Sorry wrong thread
     

    Attached Files:

  47. bloodhawk

    bloodhawk Derailer of threads.

    Reputations:
    2,967
    Messages:
    5,851
    Likes Received:
    8,566
    Trophy Points:
    681
    Not really. He doesn't charge re-sellers anything, its up to them to charge you for the mod or give you warranty for the same.
    But some people from the community do get direct access to his mods. Its just not as public as it was before, but for good reason, and specially because of a recent event, i doubt there will be a public release anytime soon.