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    Will Not Turn On

    Discussion in 'Alienware 18 and M18x' started by ktosh, Apr 16, 2015.

  1. ktosh

    ktosh Newbie

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    Alienware 18 I installed HyperX 32g Ram. It will not turn on. No lights on the machine No beeps. I removed the battery and held the power button. Reinstalled the old ram. I even removed all ram. Just having no luck. Any help would be great.
     
    ktosh, Apr 16, 2015
    #1
  2. DumbDumb

    DumbDumb Alienware !Wish money wasn't the problem.

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    sounds like one of the ram chips might be misaligned.. pul them all and reseat them..
     
    DumbDumb, Apr 16, 2015
    #2
  3. ktosh

    ktosh Newbie

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    Yes I have, Even removed and Installed old ram and removed that and tried with no ram. No lights,No beeps, No nothing.
     
    ktosh, Apr 16, 2015
    #3
  4. pete962

    pete962 Notebook Evangelist

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    I'm not sure about your particular computer, but mine (non Alienware) have LED on even when shutdown (battery charging), or right at start (power button), no lights whatsoever would indicate no power at all. Could you acidently disconnect something when inserting new RAM? Either that, or power board got somehow damaged. If you eliminate the obvious, like dead battery, disconnected AC adapter, I guess next step would be repair shop, or tracing the power with voltmeter yourself if so inclined, for example do you have power at power switch?
     
    pete962, Apr 16, 2015
    #4
  5. skindoe

    skindoe Notebook Geek

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    Check to be sure you haven't left any ribbon cables unplugged. Easy enough to miss one.
     
    skindoe, Apr 17, 2015
    #5
  6. encor50

    encor50 Notebook Consultant

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    did u try to unplug the battery and charger and press the power bottom for 30 sec and reset the bios and try again
     
    encor50, Apr 17, 2015
    #6
  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Did you consider static when installing it? Stripping the machine down to the basics out of the case can help isolate what has happened.
     
    Meaker@Sager, Apr 18, 2015
    #7