Plugged in - not charging and battery drained

My AW18 is in catch-22 mode, “plugged in - not charging” The powerbrick seems to be working, I get a pulsating powerbutton with the brick connected. I’ll try to measure the voltage tomorrow to make sure the brick is in good condition.

All the info I’ve found so far regarding ”plugged in - not charging” is to check settings, drivers, BIOS etc but since the battery is so low that the computer dies on me before win10 even has booted makes it impossible to do any checks.

I’ve tried to disconnect the battery and hold the powerbutton for 60secs to completely drain the system. Reconnected the battery and the powerbrick but after 4hrs I still on get like 30secs of booting before it dies on me again...

I tried to boot it with the battery disconnected... ...I thought that would be possible but nothing happens when I hit the powerbutton... Maybe that points back to the powerbrick being the issue?

All advice highly appreciated

 

This is my comment from another thread on this site: is it a graphics, batter or ac adaptor issue? The video in it may help you, however, make sure u ? Hope this solves the issue, you go to the 2nd page of this post, I have a comment I edited of my initial comment and explains the process in more essential detail. I hope this solves this issue, an issue many of us have experienced. Let me know, please. Salute!

 

Btw, of the video in my comment, I also made an even more updated solution that I now practice in a comment in that video whenever this issue happens to me when it rears it's annoying head; Choose Recent Comments after the video's description notes and I'm the most recent comment, still with this same username as you see here.
As far as the power brick being the issue, I find it hard to believe it's the culprit because I've had two power bricks that are exactly of the same specifications with this same issue happening and the issue is nonexistent of either of the methods I applied; it's very clear to me, that windows affects the psu driver in a way that disables it. It would benefit to boot your AW18 into Safe Mode, which offers less power consumption and therefore provides my solution to remedy the problem; especially, the remedy of my recent comment in that video. Please, provide what happens, as these situations and solutions help and can aid everyone in the forum. Salute!

 

Run the ePSA diagnostic and check the battery health and battery charging state. F12 while booting to get into the boot menu.

 

Since, Windows is indicating the power supply connection is not being detected nor charging, Can the power supply connection be reenabled from the BIOS? I feel for this member, he REALLY is in a catch-22. I mean, he MAY have to seek some other way to charge that battery by means of connecting it to another laptop that will provide charging for it or buy another battery with enough charge on it to get beyond the place where his battery is leaving him/her now.

 

It could be that your charging IC is toast... Do you have light on the charger / charger cable?