I get this problem only while playing GTA V. The adapter shuts down after about 5mins in game, and causes stuttering since the laptop runs on battery. At first, I thought my laptop gets overheated because CPU goes up to 91 C degree, however after I did a repaste, the problem still happens while CPU only goes up to 80 C degree.
Plus I got the latest driver 350.12.
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Meaker@Sager Company Representative
It's likely your brick not being able to cope with the load, mine did the same thing and then I looked behind the machine and realised one of my bricks had come loose and the machine was only running off one.
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what do you mean by "bricks"? There is only 1 brick
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Meaker is speaking of his system (Clevo with dual AC adapters).
If your GPUs are overclocked, set them back to stock clock speeds and see if the problem goes away. If you are running stock (not overclocked) your AC adapter is probably just worn out and needs to be replaced. I've worn out several of them. They generally last me 12 to 18 months of hard use. If yours is the original part, it has served you well for so many years.dr_gin_rain likes this. -
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Yes, GTA V may be consuming more power than your other games. You could try running 3DMark11, Vantage, Fire Strike and Sky Diver benchmarks and see if it turns off like it does with GTA V. You could also try using some different in-game settings to see if it lowers the load on the GPUs without sacrificing anything meaningful with the gaming experience.
I have purchased 330W AC adapters on Amazon and eBay. Good deals are not common, but if you watch like a hawk you can snag them really cheap once in a while. I have purchased brand new genuine Alienware 330W AC adapters for less than $50 each, but those deals don't last long. Average price is in the $100 ballpark. If you pay substantially more than $100 USD you are getting shafted royally.dr_gin_rain likes this. -
Meaker@Sager Company Representative
You can get them for even less in the UK too, just keep an eye out. Luckily there are not too many knock off 330w units floating around.
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I have tried 3DMark11 and nothing happen, I guess it must be the GTA V game.
By the way, how come my CPU goes up to 83 degree, and 78 for GPUs even though I have done a repaste?Mr. Fox likes this. -
@dr_gin_rain - It sure sounds like it. Strange that the GTA V game would do it and 3DMark11 does not. Try running the 3DMark Suite (2013 benchmark) across all tests. If it passes without shutting anything down, we can blame GTA V for sure and consider your AC adapter is probably still fine.
Regarding your temps, that depends on a number of things... the paste and ambient temps, as well as how clean the heat sink radiators are and if the fans are working right. Heat sink radiators can get significantly clogged up in 30 to 60 days under some environmental conditions. If you are using the system in a hot environment, the best thermal paste in the world is going to struggle to keep the system chilly. That said, if those are your peak temps after gaming for a good while, there is nothing wrong. While lower is always nicer, those are fine and safe temps and I would not lose any sleep over sub-85° CPU or GPU temps.dr_gin_rain likes this. -
Meaker@Sager Company Representative
3dmark 11 does not have a high draw from the wall compared to a stressful game I have found.
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3DMark11 Test #1 has a huge power draw if your CPU and GPU(s) are not throttling. In fact, it will trip the internal circuit breaker on a 330W AC adapter about one second into the test if you are doing any kind of meaningful overclocking or have a weak AC adapter.
ahmadmud likes this. -
I have run 4 of the 3dMark Suite and nothing happens. What are possible reasons about this game GTA V to make this problem? And is there anything I can do? I can't play the game nowLast edited: Apr 23, 2015Mr. Fox likes this. -
Rotary Heart Notebook Evangelist
I have a similiar issue, the only way that I can play is if my battery is fully charged. You can give this a try.
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Rotary Heart Notebook Evangelist
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The good news is, based on your testing with the benchmarks, your machine appears to be functioning properly.dr_gin_rain likes this. -
@Mr. Fox I double checked, the problem goes away when the battery is fully charged at 100%. I didn't check it before, because sometimes batterys stay at 96-98% and I thought it was full. But I think this is just a temporary fix. By the way, you said that my laptop is still functioning properly, but should I replace the adapter since I have it from be beginning when I bought my laptop ( late 2011 :]] ) I don't know if the adapter causes other problems beside GTA V.
Mr. Fox likes this. -
OK, that's excellent information. Again, that points to GTA V as being the reason for your issue and corroborates what @Rotary Heart has experienced. If you want a spare AC adapter, that's always a nice thing to have handy. (In fact, having a spare is a good enough reason to buy one.) If the new replacement solves this weird issue, it would be nice to find that out. That would suggest that @Rotary Heart would also need to be thinking about a replacement.
Since this problem ONLY happens with GTA V and all stressful benchmarks have passed with flying colors, I am going to assume your AC adapter may be perfectly fine even though it is old. I overclock the crap out of my laptops all the time, and I frequently push my AC adapters beyond their intended load/output. I should probably feel lucky to get more than a year out of one under such a demanding use scenario. If you are mainly using your system at stock clock speeds, I wouldn't buy a replacement only on the basis that it is the original part.Rotary Heart likes this. -
Rotary Heart Notebook Evangelist
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What happens if you just remove the battery completely so it has to run off of the AC adapter? My systems work fine with or without a battery installed.
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Rotary Heart Notebook Evangelist
http://www.3dmark.com/compare/fs/4657642/fs/4581525
it even report a very low turbo clock -
That's really odd. Performance should not change as long as the system is plugged in using AC power. I wonder if Windows 8 is goofing something up with your OS power profiles?
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Rotary Heart Notebook Evangelist
Mr. Fox likes this. -
Be sure you are using the "High performance" power profile, go into the advanced options and make sure everything is maxed out for the "battery" and "plugged in" options, including setting minimum and maximum processor states to 100% and disable anything alluding to balance, "efficiency" or saving power.
Edit: also look at NVIDIA Control Panel. Follow the same logic. Choose the middle radio button labeled "Use the advanced 3D image settings" then go to the Global Settings tab and be sure all of the available options are set for maximum performance instead of worthless crap like "adaptive" or "quality" options.
Are you running that 350.12 driver? If so, stop, clean up with DDU and install an older driver. That one is no good for 780M. -
Doesn't affect me. Also GPU usage is from 60% to 85%.
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Meaker@Sager Company Representative
Mr. Fox likes this.
My M18XR1 adapter goes off while playing GTA V
Discussion in 'Alienware 18 and M18x' started by dr_gin_rain, Apr 20, 2015.