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    M18x turns on then shuts off right away

    Discussion in 'Alienware 18 and M18x' started by ssj92, Dec 26, 2018.

  1. ssj92

    ssj92 Neutron Star

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    So when I press the power button the laptop turns on and I see the boot screen for 1 second then it shuts off. At first it started doing this once then second time it would work fine but now it keeps doing it.

    I tried

    Removing battery
    AC only
    Power drain

    So far nothing hasn’t helped. Any ideas?

    Thanks
     
  2. Raja786

    Raja786 Notebook Consultant

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    Try ram hot swap. That normally sorts 99% of issues for me.


    Sent from my iPhone using Tapatalk
     
  3. ssj92

    ssj92 Neutron Star

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    Turn off UEFI and it booted. Back to UEFI and it’s working again for now. Feel like it’s gonna do what it was doing earlier again.

    @Rengsey R. H. Jr. @Raidriar yall ever experience this?
     
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  4. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

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    Sometime I do experienced the shutdown after a tear down when I remove/add ram. Reseating it worked.
     
  5. ssj92

    ssj92 Neutron Star

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    Feel like it could be a SSD. Sometimes the laptop gets frozen at the boot screen and I have to hard reset and it'll work next time.
     
  6. marcomarc

    marcomarc Notebook Enthusiast

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    I would first open the base cover and chek if the ribbons are well connected.
    Then i would try without the battery if same outcome
     
  7. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    I do not have this problem, only after a bad overclock setting where the watchdog then resets certain settings, otherwise never.
     
  8. ssj92

    ssj92 Neutron Star

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    It did it again, starts up shuts off. Did it 10 times then I decided to press F2 and enter the bios, and exit the bios now it booted.

    Do you think its a CPU overclock? I on;y have 4.2Ghz @ 5 flex right now and I've been running this for a long time.

    Or I wonder if it's s*** windows 10 but then it doesn't explain the shutting down part.

    I'll try turning off OC and reseat ram and see if it helps.
     
  9. imest

    imest Notebook Consultant

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    I had this same issue in the past, I replaced my battery (ebay) and it has stopped happening... not sure if this was the fix as I did a tear down and rebuild before I swapped the battery.
     
  10. ssj92

    ssj92 Neutron Star

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    Tried my newer battery (maybe few months old?) same issue.

    I pressed F12 at start-up , chose windows boot manager and it showed boot screen and shut off.

    Laptop never shuts off in BIOS so I am assuming this is a stupid Windows 10 thing. Think I'll reinstall 7 on this..
     
  11. ssj92

    ssj92 Neutron Star

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    It's only been a day but I am 99% sure the problem is fixed. It was something wrong with Windows 10.

    I'm running Windows 7 now UEFI mode perfectly fine.
     
  12. imest

    imest Notebook Consultant

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    There was a Windows 10 update that was causing my system to BSOD, I uninstalled the update and would fight with Windows 10 as it would reinstall the update and BSOD my system. I ended up disabling Windows update and the issue hasn't repeated, but damn Microsoft needs to fix their ****!


    -imest
     
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  13. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    I don’t understand why all you guys went for windows 10 when windows 7 is the golden MS OS. Dx12 isn’t even a thing thanks to vulkan and that’s the one thing 10 had going for it.
     
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  14. ssj92

    ssj92 Neutron Star

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    I was running 7 on my 1060 M18x. My 680m SLI m18x was having issues with 7 when I was installing drivers so I got frustrated and installed 10 LTSC.

    I made a new media for 7 which seems to work well now. Also seems better to use the dell website drivers than the newer ones except for GPU drivers of course.
     
  15. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    The only case this was true for me was sound drivers, everything else updated and works fine
     
  16. ssj92

    ssj92 Neutron Star

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    For me, the up-to-date touchpad drivers were giving me issues. Keyboard and Mouse both stopped working.

    I've updated every driver including sound (either using win-raid, station-drivers, or manufacturer site) except for

    touch pad,
    chipset,
    Intel ME,
    card reader,
    free fall sensor,
    Intel USB3.0 drivers

    For these I left them as the dell default drivers since I see no reason to update them. They work fine. Haven't done windows update yet to see if any of these have updates, but I'm on 7 so not worried about anything breaking after updates. :D
     
  17. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    I will see if I can create a comprehensive final driver pack, many things have not been updated since 2017 so I think it’s safe to do it
     
  18. ssj92

    ssj92 Neutron Star

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    Let me know, I'll help out.
     
  19. M18x-oldie

    M18x-oldie Notebook Evangelist

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    Wonderful point!

    Maybe I'm misleading this thread a little bit now, but I, for instance, was forced to do it after my upgrade to 1060, lacking the knowledge to install Win 7 on a full UEFI GPT-partition. Tried for bout 3 hours or so, was either blackscreening or spinning Win logo when trying to install, then got frustrated and had to move to 10...
     
  20. ssj92

    ssj92 Neutron Star

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    After it gets to that point, you need to go back into the BIOS and enable "load legacy ROMs" then install iGPU and dGPU drivers. Then go back to the BIOS and turn the setting back off.
     
  21. M18x-oldie

    M18x-oldie Notebook Evangelist

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    This behavior came right initially after starting the installation, so I didn't even come to the point of installation progressing at all.


    Didn't work in r4 with 120 Hz Panel and Pascal, turning on "legacy" results in 8 beeps and no POST at all.


    (I'd read smwhere about extracting SP1 from the installation medium would be a workaround, but that was too much for me).
     
    Last edited: Jan 5, 2019
  22. imest

    imest Notebook Consultant

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    I went to Windows 10 as I need to be on the latest for work reasons.