Help I'm stuck and can't find through search..

And to make matter worse, I'm quite sure these are easily fixed issues............

I just did a complete reinstall of windows on a new SSD and I am having major difficulties finding some missing drives.

Other Devices
-PCI Simple Communications Controller
-Unknown Device


Everything else seems to be present and accounted for. Ran WEI and got a 7.7 out of it, opened CCC and see that Crossfire is Enabled so it appears as though I have the 7970's satisfied.

Here is the info on the 7970 Drivers, supposed to be 12.7beta, also installed Cap3 thought it didn't seem to do much.

Driver Packaging Version: 8.981.2-120626a-141571E-ATI
2D Driver Version: 8.01.01.1253
Direct 3D Version: 9.14.10.0924
Open GL Version: 6.14.10.11740
CCC Version: 2012.0626.1157.19430
AMD Audio Driver Version: 7.12.0.7708

 

Looks like you are missing the Intel Chipset INF's and / or the Intel Management Engine driver.

 

I definitely installed the chipset and MEI drivers in the order given here on the boards for clean installs. I can and will try to reinstall them. I did find that one of the missing drivers was for Blue Tooth, but I'm stuck on an "unknown device" that has an ID of ACPI\SMO8810 and no amount of googlefu has helped.

 

The "unknown device" is often the HDD free fall sensor on Alienware systems.

 

Funny you'd mention that Mr. Fox, I just decided to download it and give it a try. In the clean install thread it says it's optional so I assumed that to mean it wouldn't show any silly little yellow triangles. Assuming that is in fact the missing link then I'm fairly confident the 2 days of driver downloading and the week of waiting for the SSD will have culminated in a happy lappy tonight.


FFS driver fixed the triangle. GPU-Z won't work, something about OpenCL........suspect it's another typical FUBAR thanks to AMD and their crap driver support. Guess I'll have to screw around with drivers again. Shouldn't have to do anything but run 12.7beta right? No need to reinstall Cap3 or the utility again is there?

Thanks to all who contribute for your help and keeping me occupied in this hellhole, it's much appreciated!!!

 

If you look inside the AMD driver folders, where it extracted, there will be an OpenCL folder with an exe in it. Just run that exe and that will fix the OpenCL error.

 

Here is a complete list of the drivers and their installation order. Also, if you go to device manager and right click on the device that has the exclamation mark, select properties, go to details, on the dropdown menu select Hardware ID's, copy the 1st line here and I'll let you know which one you are missing.

 

It was the FFS, now I'm going to try to fix the OpenCL error, thanks for the assist as always.

Found 4 or 5 Open CL application files, none fixed the issue.

 

OpenCL seems to frequently have issues with the AMD cards I have owned.

 

Thing is, I had no issues before the fresh install onto the SSD. I'm pretty sure it is something I either did wrong or didn't do at all. I have run every opencl app that I found using the search, nothing seems to resolve the issue.

If I'm installing AMD drivers, and I have the following, what is the proper order to install them?

amd_catalyst_12.7_cap3

catalyst_12-7_beta_windows7_20120629

catalyst_mobility_64-bit_util

 

Well, if you haven't installed the video drivers yet then OpenCL would not work either. The fix I posted was assuming you already had the video driver installed.

I would install them in this order:
catalyst_12-7_beta_windows7_20120629

amd_catalyst_12.7_cap3

catalyst_mobility_64-bit_util

 

Video drivers were already installed, I was just curious as to whether I'd installed them in the incorrect order.

Prior to the fresh install I had updated the video drivers to 12.7beta and had no errors. Now when I try to open GPU-Z I get the following error message:

During startup GPU-Z crashed at OpenCL detection.
Please update your OpenCL and graphics drivers.
Would you like to re-enable OpenCL detection?

If I hit yes then I get the GPU-Z Video card Information Utility has stopped working error. The details are as follows:



Problem signature:
Problem Event Name: APPCRASH
Application Name: GPU-Z.exe
Application Version: 0.6.4.0
Application Timestamp: 5024ec1f
Fault Module Name: StackHash_c4fe
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000374
Exception Offset: 000ce653
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: c4fe
Additional Information 2: c4feff0ba71156f140c7a775459c7aad
Additional Information 3: d9f5
Additional Information 4: d9f5491d30e728f7b3cd3978f517329f

If I select NO then GPU-Z opens and appears to run fine. I'm lost.

Uninstalled ALL AMD components, ran Driver Sweeper, installed 12.8, no change.........same error when I attempt to open GPU-Z. I've googled and found several OpenCL programs that can be downloaded however not knowing what they are for I haven't done so.

I've read every thread I could find on here about AMD 7970's and new installs and nothing about my issue seems to have come up, c'mon experts show me some love here. hahaha

 

I have never encountered that that error with GPU-Z before. Are you using the "portable" (no-install) version of GPU-Z or the installer version? I only use the portable. I'm curious if trying the opposite of what you are currently using still causes it.

I was getting similar app crashing errors with other things and it was a corrupt .NET 4 installation. I used the dotnetfx cleanup tool to remove all traces of of it, then reinstalled .NET 4 and the problems went away. You could try that and see if it helps.

 

FYI, Gpu-z 6.3 and 6.4 will both freeze my m18x requiring me to do a forced shutdown (holding power button for ~5 sec).
6.2 will often give me a msg that it has stopped working but will eventually start after a few tries (but 6.2 is missing lots of info with 7970m so its not really usefull).
I just stopped using gpu-z.

 

I got frustrated dealing with it so I formatted the drive and used Ghost to copy the drive. I am rebooting as we speak after performing a "Windows Repair" and will see how that goes. If it doesn't work then I will try a complete reinstall again tonight when I get to my room. I have all of the drivers saved on a thumb drive so that should save me a couple of days. hahaha

Mr. Fox, the GPU-Z version I was using is the installed version, but I used it many times with no issues on the old 500GB hard drive installation, it only gave me fits on the SSD install.

If after all of this I still can't get this thing 100% operational I will remove the SSD, reinstall the original HDD and sell this and the M17 and get the R2 with the 680's like I should have done in the first place.

I am tired of dealing with issues that I am relatively certain are attributable to AMD and their shoddy product support policies.


Edited to add: It of course did NOT work. When rebooting it goes to a "preparing your desktop" screem for several minutes and then to a solid light blue screen with a working cursor. Task Manager shows all processes running but I have no desktop.

 

If you wait, the desktop should appear, or you can use taskmgr to kill all instances of explorer.exe and then launch a new one.

 

LOL

Too late, format is done, windows is reinstalled, all drivers are freshly installed and I'm avoiding GPU-Z like the plague. WEI has been run, 7.7 score, same as before.

Downloading Chrome right now, and praying that helps me avoid the numerous "Advertisements" that NBR has elected to bombard me with........once that's done I'll run the 3 3D's that I have and see how the scores look. 10,303 was my best on the last 11 run I made.

Done, and no Chrome did nothing for the advertisements dang it.

Anyway, here are the scores:



(click to enlarge images in new window)

 

The problem is not the browser. Only need to change your settings in the lower left corner to --vB4 Default Style to make the ads go away. That should do the trick for you.



I fixed the photos for you, Slim. Please use the insert image button in the tool bar and use a spoiler or thumbnails. The attachments cannot be resized when they are inserted "in line" and they were larger than forum rules allow.

 

Thanks for the tip on eliminating the ads. I had used "Manage Attachments" to add those, will make sure and use the other way in the future.