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    All fans Maxed out 5 min after i turn on win7, please help!!

    Discussion in 'Alienware 18 and M18x' started by LoadingError, Feb 12, 2015.

  1. LoadingError

    LoadingError Notebook Enthusiast

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    Hi guys

    not sure whats going on, but i have a Alienware M18X, since this morning i don't know why, but after i turn on win 7 for around 5 min the computer will do like a freeze/ lag for like 2 to 3 sec then all my fans will max out, with out me doing anything at all, all gpu running at 0% usage and 31 degrees cpu running at 0 – 2% usage.

    when i use safe mode everything is fine, fans wont go crazy.

    done virus scans with macafee, avg, mawware bites, nothing at all

    i am thinking maybe is the GPU? but then again, all fans are spinning including CPU

    i did update the bios as well.

    i dont know how to stop this, it stays on max, wont ever stop, and all the wind that are coming out are cold, can someone tell me how to fix this, or know what might be wrong?

    also would anyone know of a fan control program i can use that will work on a m18x so i can at least use my laptop till dell comes to fix :(?

    Thanks
     
    LoadingError, Feb 12, 2015
    #1
  2. splinter888

    splinter888 Notebook Enthusiast

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    I am having the same problem as well so at least your not alone! Actually a few other people are reporting this problem as well. Still waiting for some answers myself
     
    splinter888, Feb 12, 2015
    #2
  3. Zelnik

    Zelnik Newbie

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    Having the same problem myself.
     
    Zelnik, Feb 12, 2015
    #3
  4. Salvatore80

    Salvatore80 Notebook Enthusiast

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    Salvatore80, Feb 12, 2015
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  5. splinter888

    splinter888 Notebook Enthusiast

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    How did you go about disabling them? I stopped them in the services.msc but I'm not sure if thats the proper procedure, thanks.

    Never mind its in the properties for each service. It seemed to help!
     
    Last edited: Feb 12, 2015
    splinter888, Feb 12, 2015
    #5
  6. Salvatore80

    Salvatore80 Notebook Enthusiast

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    Yeah, go to properties of every of them and set them to Manual, stopping of them won't help, as they'll be started again after reboot.

    I wrote don't worry, but we should be worried. It seems these services may fry our video cards.
     
    Salvatore80, Feb 12, 2015
    #6
  7. LoadingError

    LoadingError Notebook Enthusiast

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    how did they know it was dell software issue?

    when did it start for u guys?? i got it yesterday morning

    any aprox time on the fix?

    right now i am using HWinfo to control the fans, and i have a tech support coming on monday, so i guess i don't need a tech support?

    here is the link and guide if anyone want to control there fan for now

    http://alienwareusersupport.weebly.com/unofficial-aw-fan-control.html
     
    LoadingError, Feb 12, 2015
    #7
  8. Salvatore80

    Salvatore80 Notebook Enthusiast

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    It started happening yesterday and yesterday AlienAutopsy was updated automatically to Dell SupportAssist which is causing problems.
    Please disable services which I advised and see if it helps, if yes you don't need a tech support (don't forget to reboot after that).
    Nothing is known about the fix yet.
    And thanks for the link :)
     
    Salvatore80, Feb 12, 2015
    #8
  9. Salvatore80

    Salvatore80 Notebook Enthusiast

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    Please verify if it helps, my problem was similar to yours, but not exactly the same.
     
    Salvatore80, Feb 12, 2015
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  10. LoadingError

    LoadingError Notebook Enthusiast

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    Cant seem to find "Dell SupportAssist" where do you disable it? under msconfig? what's it call? i can't seem to find it

    found it under services my bad.

    do i also need to stop alien ware digital delivery?
     
    LoadingError, Feb 12, 2015
    #10
  11. encor50

    encor50 Notebook Consultant

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    did u install any new programs on your pc ?
    or maybe the Dell SupportAssist Agent Version 1.0.0 from dell drivers just delete it !
     
    encor50, Feb 12, 2015
    #11
  12. LoadingError

    LoadingError Notebook Enthusiast

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    i have stopped the Dell SupportAssist under msconfig -> services and restarted my laptop, but still same issues :(

    how do i uninstall or or remove that drivers? will that fix it?
     
    LoadingError, Feb 12, 2015
    #12
  13. encor50

    encor50 Notebook Consultant

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    just from programs and features find it and uninstall it and restart and it will be all good to go
     
    encor50, Feb 12, 2015
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  14. LoadingError

    LoadingError Notebook Enthusiast

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    just uninstalled it seems all good now i guess?

    but my cpu fan still remain spinning at 2000rpm on 52 degrees

    and my 2 gpu are now at 47 and 52 digress, not sure if this is normal

    can anyone confirm, thanks

    btw what is the max RPM on m18x fans?
     
    LoadingError, Feb 12, 2015
    #14
  15. encor50

    encor50 Notebook Consultant

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    sounds about right :)
     
    encor50, Feb 12, 2015
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  16. LoadingError

    LoadingError Notebook Enthusiast

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    so what do we lose buy not having Dell assist? what was that program spouse to do anyway?
     
    LoadingError, Feb 12, 2015
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  17. encor50

    encor50 Notebook Consultant

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    i dont know and i dont really wanna know it ****ed up my pc and i dont like it it did nothing xD
     
    encor50, Feb 12, 2015
    #17
  18. LoadingError

    LoadingError Notebook Enthusiast

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    LOL yeah if wasted like 8 hr of my life :( didn't even game last night because fan was way too loud !!!!
     
    LoadingError, Feb 12, 2015
    #18
  19. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Last edited: Feb 12, 2015
    Papusan, Feb 12, 2015
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  20. LoadingError

    LoadingError Notebook Enthusiast

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    LoadingError, Feb 13, 2015
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  21. littleone562

    littleone562 Notebook Deity

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    Also be sure you guys dont have any spyware bitcoin miners.
     
    littleone562, Feb 13, 2015
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  22. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    There is no problem for the performance even if you have it installed but have it disabled with autoruns.exe. Using not so big disk space. Thought to test the GPU Bench software on my overclocked GPU later ..
     
    Papusan, Feb 13, 2015
    #22
  23. ltcmdrQ

    ltcmdrQ Notebook Consultant

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    Uninstalled the Dell crap and problem seems sorted. Still nasty how that stuff appeared unannounced and then messes up our fan behaviour.
    thanks for the tips guys
     
    ltcmdrQ, Feb 13, 2015
    #23
  24. Gin-n-Sonic

    Gin-n-Sonic Notebook Enthusiast

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    Gin-n-Sonic, Feb 13, 2015
    #24