The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Alienware M18x Power supply help

    Discussion in 'Alienware 18 and M18x' started by BigTymer, Sep 28, 2016.

  1. BigTymer

    BigTymer Notebook Geek

    Reputations:
    32
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    15
    I am hoping to get a big favor from a fellow M18x owner. My notebook has been working great until the other day one morning it just refused to boot. It has worked the night before fine, but this morning it is completely dead. Nothing - no beep codes no power zero. The power brick measured 2 volts from a multimeter and the batter was dead according to the same multimeter. I just figured the power brick went bad and the battery drained so I ordered a new power supply.

    The power supply came and I plugged it in and still nothing. I checked the power new power supply with my multimeter and it was showing less than 1 volt! Now, I checked the meter against another power supply I had lying around and it showed 19.5v on that one so I know the meter is good. Could I really have bought a brand new PS and it was defective out of the gate? Can someone put a meter to the 330w power supply and confirm it is supposed to output 19.5v even without any load? I cannot think of anything else that could be wrong, especially given the readings from the power supplies and the dead battery. The other scary thing is could the notebook be killing power supplies? Seems doubtful.

    Anyway, please let me know anyone what you get from a reading on your power supply at the connector end. Both of my power supplies have the green light on and it stays on even when I plug it in to the computer as well.

    Thanks!
     
  2. jerryzago

    jerryzago Notebook Consultant

    Reputations:
    41
    Messages:
    206
    Likes Received:
    60
    Trophy Points:
    41
    Since it is not working, brake it opened and try to measure from the beggining of the cable. Also if it is busted, it might small or have something burnt.