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    AW18 980m SLI issues.

    Discussion in 'Alienware 18 and M18x' started by Raja786, Jan 7, 2018.

  1. Raja786

    Raja786 Notebook Consultant

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    Hi guys hoping someone on here can help. I have upgraded my gpu’s from 770m sli to 980m sli. First boot I got the Alienware logo come up but had faint blue lines running vertically across screen, so powered off and opened back up and checked all connections to make sure they was all seated correctly. Assembled back up and fired system up.

    System would turn on as all the lights would come on but had a black screen. So I tried the ram hot swap and was able to boot into windows. Went into device manager and get 2x unknown device with yellow triangle. Restarted and went into bios and it was set to igpu. Changed to PEG and restarted. Still shows unknown devices in device manager.

    So I thought the cards don’t have a vbios so are not being recognised. So I tried to install Prema v2 bios. Ran bat 1 file got c prompt window come up and then do it’s thing and then said unsuccessful, then I tried running bat 2 file which same again c prompt window popped up but this time I got error no display adaptor detected. So I turned system off and disassembled again and made sure cards were seated correctly which they were and then noticed sli connection on 2nd gpu had come off. So reconnected and reassembled.

    Turned on and I still get unknown device in device manager. So tried to run premas bios again and now all I get is c prompt window pop up and disappears in a second. With all the frustration this process had caused me I may have done something wrong. The .rom files show they open with winrar which I know is wrong. Can’t figure out what to set the open with option to. Googled this but there’s not much info on what program is generally used to run .rom files.

    Deleted premas folder from desktop and redownloaded but the .rom files still come up as winrar files.

    I have no clue what to do so hoping someone a little more experienced in this can shed some light.


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    Last edited: Jan 16, 2018
  2. TheDantee

    TheDantee Notebook Evangelist

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    install Dell's vbios before Prema is highly recommended you need to run the .bat files as admin, or force flash then yourself via CMD. you also should have kept the graphics drivers installed. Try and installing the graphics card driver so the card then should be at least generic VGA Adapter
     
  3. Raja786

    Raja786 Notebook Consultant

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    Tried dell bios in cmd, comes up with error message “no nvidia driver adaptors found”


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  4. TheDantee

    TheDantee Notebook Evangelist

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    yeah you should have kept drivers... try to install the drivers
     
  5. Raja786

    Raja786 Notebook Consultant

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    Tried many times. This is what I get.....

    [​IMG]


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  6. Reciever

    Reciever D! For Dragon!

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    I have no experience with the AW18 but is modding the INF required with the 980m's for this laptop?
     
  7. TheDantee

    TheDantee Notebook Evangelist

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    no I do not do that with mine so I don't think so
     
  8. TheDantee

    TheDantee Notebook Evangelist

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    hmmm ok... lets try to force flash premas vbios then... throw everything from premas vbios onto your C Drive like right in the first panel of it where u can see program files and windows etc. then you want to run CMD a an admin and to cd c:/ then try to flash the first card with
    nvflash -i 0 -6 -f 980MPMA1.rom lemme know if this flashes
     
  9. TheDantee

    TheDantee Notebook Evangelist

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    Pretty sure the M18x R2 needs .INF Modding
     
  10. Raja786

    Raja786 Notebook Consultant

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    [​IMG]


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  11. TheDantee

    TheDantee Notebook Evangelist

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    you did it wrong do cd c:/ not just c
     
  12. Raja786

    Raja786 Notebook Consultant

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    [​IMG]


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  13. TheDantee

    TheDantee Notebook Evangelist

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    separate lines cd c:/ then enter..... then run the command
     
  14. Raja786

    Raja786 Notebook Consultant

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  15. TheDantee

    TheDantee Notebook Evangelist

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    try running it as nvflash -i 0 -6 980MPMA1.rom
     
  16. Raja786

    Raja786 Notebook Consultant

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    [​IMG]



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  17. TheDantee

    TheDantee Notebook Evangelist

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    your in PEG Mode?
     
  18. Raja786

    Raja786 Notebook Consultant

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    I had in peg mode. Just went into bios and it was back at igpu


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  19. TheDantee

    TheDantee Notebook Evangelist

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    in driver manager both gpus are disabled correct?
     
  20. Raja786

    Raja786 Notebook Consultant

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    Am now tried same thing and got this

    [​IMG]


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  21. Raja786

    Raja786 Notebook Consultant

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    [​IMG]



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  22. TheDantee

    TheDantee Notebook Evangelist

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    right click them make sure they are disabled and try again
     
  23. TheDantee

    TheDantee Notebook Evangelist

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    they should show u as generic VGA under display adapter.... you could try a system restore back to a point when u had the Graphics Drivers for your 770M and hope for them to show up as at least Generic VGA so you can flash vbios
     
  24. Raja786

    Raja786 Notebook Consultant

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    Disabled them and tried again but still comes up with error messages


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  25. TheDantee

    TheDantee Notebook Evangelist

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    try the system restore, another alternative instead of system restore would be to put 1 or 2 of your 770M in (with both 980Ms out) and install GPU Drivers then put the 980Ms Back in and see if they show up
     
  26. Raja786

    Raja786 Notebook Consultant

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    To before I installed gpu’s and deleted old drivers?


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  27. TheDantee

    TheDantee Notebook Evangelist

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    yes back to a point when u had GPU Drivers
     
  28. Raja786

    Raja786 Notebook Consultant

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    Only 9373 items to go


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  29. Raja786

    Raja786 Notebook Consultant

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    System restore done back to the 3rd.


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  30. Raja786

    Raja786 Notebook Consultant

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    [​IMG]


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  31. TheDantee

    TheDantee Notebook Evangelist

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    hmmm try driver install
     
  32. Raja786

    Raja786 Notebook Consultant

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    Should I disable all the ones that show up under other devices?


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  33. TheDantee

    TheDantee Notebook Evangelist

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    for driver install no
     
  34. Raja786

    Raja786 Notebook Consultant

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    I get this when I go to view and show hidden devices

    [​IMG]


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  35. Raja786

    Raja786 Notebook Consultant

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    Ok so I remembered that igpu will be active again now I restored so went into bios changed to peg tried installing driver and got some progress.

    [​IMG]


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  36. TheDantee

    TheDantee Notebook Evangelist

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    Driver still not installed huh... you could try reinstalling windows....
     
  37. TheDantee

    TheDantee Notebook Evangelist

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    when in driver manager when u se the 980Ms as unknown device can u right click and uninstall them?
     
  38. Raja786

    Raja786 Notebook Consultant

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    Won’t I just be better off going down the system image road?



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  39. Raja786

    Raja786 Notebook Consultant

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    Yes


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  40. TheDantee

    TheDantee Notebook Evangelist

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    try that then restart
     
  41. Raja786

    Raja786 Notebook Consultant

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    Uninstalled all the unknown devices, restarted and they are all there again.


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  42. TheDantee

    TheDantee Notebook Evangelist

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    fresh windows would set up your whole pc with basic drivers, right cause when u setup windows it gathers basic drivers for u to boot
     
  43. Raja786

    Raja786 Notebook Consultant

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    Can it be something to do with having a12 unlocked bios?


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  44. TheDantee

    TheDantee Notebook Evangelist

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    nvidia driver wont install?
     
  45. Raja786

    Raja786 Notebook Consultant

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    No just tried and same thing as before.


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  46. TheDantee

    TheDantee Notebook Evangelist

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    doubt it I use mine with the A12 Unlocked Bios
     
  47. TheDantee

    TheDantee Notebook Evangelist

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    @woodzstack @Raidriar Can you guide this man through installing 980Ms into his AW18, I cant seem to figure it out
     
  48. Raja786

    Raja786 Notebook Consultant

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    In the process of doing a system image restore. See how that works out. Will keep you updated.


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  49. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    Standard GPU testing procedure:
    1. Use DDU to wipe all drivers, reboot
    2. Install latest nvidia driver, reboot
    3. run unigine or 3dmark and test stability
    4. if unstable, consider full OS reinstall + full driver updates + latest GPU driver
    5. if the problem persists, likely the GPU is damaged at the core or a power component.
     
  50. Raja786

    Raja786 Notebook Consultant

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    Is it best to use DDU in safe mode?


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