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    AW 18 Battery dying after the system is shutdown

    Discussion in 'Alienware 18 and M18x' started by KNG SNKE, Jun 30, 2016.

  1. KNG SNKE

    KNG SNKE Notebook Guru

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    I charged the battery, works fine on the battery. When I shut it down with a full battery I go to power it back on and it is dead. I am doing a full shutdown, not sleep mode. Any ideas?
     
    KNG SNKE, Jun 30, 2016
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  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Is it immediately after you shut it down? Does it turn on with the PSU and remain on if you remove it?
     
    Alienware-L_Porras, Jul 1, 2016
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  3. KNG SNKE

    KNG SNKE Notebook Guru

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    So I charged it overnight and unplugged in the morning. Turned on in the afternoon and no issue.

    Also if I have it plugged in and unplug it, no issue.

    If I shut it down and come back a couple days later it starts and shows 0% battery and turns off.
     
    KNG SNKE, Jul 1, 2016
    #3