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    A18 need restore disk

    Discussion in 'Alienware 18 and M18x' started by SMOKE_SKULL, Mar 6, 2016.

  1. SMOKE_SKULL

    SMOKE_SKULL Notebook Deity

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    I somehow got a virus I couldnt seem to get rid of and so I formated and discovered what I thought was a USB drive I made was only basic Win 7. Anyone have a thumb drive of the original image or DVD I can buy or know a place I can download?
     
    SMOKE_SKULL, Mar 6, 2016
    #1
  2. pathfindercod

    pathfindercod Notebook Virtuoso

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    Alienware will send you one.
     
    pathfindercod, Mar 6, 2016
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  3. SMOKE_SKULL

    SMOKE_SKULL Notebook Deity

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    So I used the opportunity to switch to full UEFI bios and clean install of Win 10. I used a version of Win 10 from Microsoft download and made a thumb drive. Had some error message about CD key but allowed me to continue and once I got into Windows it had already activated so thats cool. Had to D/L all the drivers from Dell so that was a drag, but its up and running fine now. I still want a Respawn disk in case I feel the need to put it back to stock or sell it.

    PUPPY MONKEY BABY
     
    SMOKE_SKULL, Mar 7, 2016
    #3
  4. SMOKE_SKULL

    SMOKE_SKULL Notebook Deity

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    Not available from Dell.

    Alienware 18
    Service Tag: 5R4
    9:15:32 AM [​IMG] Kim Young
    Initial Question/Comment: .
    9:15:38 AM [​IMG] System
    You are now being connected to an agent. Thank you for using Dell Chat
    9:15:38 AM [​IMG] System
    Connected with TIP_Katherine L
    9:15:42 AM [​IMG] TIP_Katherine L
    Welcome to Dell Electronics and Accessories Chat! My name is Katherine and I can be reached at [email protected].
    9:15:48 AM [​IMG] TIP_Katherine L
    Hi, Kim.
    9:15:52 AM [​IMG] TIP_Katherine L
    Please use the chat box below to type your message.
    9:16:21 AM [​IMG] Kim Young
    I need a restore cd or usb key with windows as I deleted my partition and lost my usb key
    9:16:24 AM [​IMG] Kim Young
    Alienware 18
    Service Tag: 5R4
    9:16:41 AM [​IMG] Kim Young
    Hi thanks
    9:17:43 AM [​IMG] TIP_Katherine L
    Oh sure, glad to assist you with getting the recovery usb key for your Alienware 18.
    9:17:53 AM [​IMG] TIP_Katherine L
    Thanks for providing the serivce tag number of your system, Kim.
    9:18:03 AM [​IMG] TIP_Katherine L
    Let me just go ahead and check if we have it available.
    9:18:21 AM [​IMG] Kim Young
    Is it possible to get it with windows 10
    9:18:47 AM [​IMG] Kim Young
    Mine came with win 7 pro but I like win 10- better
    9:21:13 AM [​IMG] TIP_Katherine L
    Still checking.
    9:21:18 AM [​IMG] TIP_Katherine L
    Please bear with me.
    9:21:18 AM [​IMG] Kim Young
    haha thanx
    9:30:00 AM [​IMG] TIP_Katherine L
    Hi, Kim.
    9:30:06 AM [​IMG] TIP_Katherine L
    I really am sorry for the long wait.
    9:30:54 AM [​IMG] TIP_Katherine L
    I've checked here in our inventory, as well as scan through the spare parts sheets that we have here but unfortunately, we don't have the USB recovery key available.
    9:31:17 AM [​IMG] Kim Young
    What about a DVD?
    9:32:44 AM [​IMG] TIP_Katherine L
    We don't have the DVD as well, Kim.
    9:33:07 AM [​IMG] Kim Young
    Ok well thanks then
     
    SMOKE_SKULL, Mar 15, 2016
    #4
  5. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    I will look to see if I have the restore disc, I'll make an ISO and upload it if I have it
     
    Raidriar, Mar 15, 2016
    #5