m14x r2 throttle after 10 minutes of gaming..

My gpu idles at 45-50c, and after like ing 10-20 min of playing skyrim, the gpu reaches around 67c and the core and shader clock throttle down, making really horrible lag in skyrim.
inb4 some asks "hurr durr ur usin ur nvidia gpu rite". No ing . This gpu throttles at 67c, what a low tempurature. Is dell going to fix this? They better soon, or im returning my laptop and buying an asus. I mean come on, 67c? is there any way to turn off this throttle?

 

Heres a picture: http://i.imgur.com/lF65s.png

 

The throttling issue of the M14x is known and starting a new thread every day about the same again and again is boring and should be considered spam.

However... since you forgot to check id assume if there are 1 or 2 or a few million threads about this issue already i explain it to you.

The M14x R1 more than R2 is fail by thermal design. Means 1 heatsink / 1 fan for both CPU and GPU is not working that good and overheats extreme. On top of this the factory materials and assembly of the thermal components such as paste / pads / heatsink is very poor and cheap done. The design originally was made ONLY for Ultra Low Voltage CPU´s in combination with mid range GPU´s since its the design copy of the M11x R1 / R2 but with some little difference cause of the bigger chassis.

So the cooling efficiency is not enough for a full version quad core 45 TDP CPU together with a dedicated GPU.

If you want to excessively game on this notebook you either have to repaste / downclock or mod it by yourself so the cooling effiency is better than this laptop comes with from the factory. For some people it was enough to use very strong cooling pads and disabling turbo boost.

Also to replace the quad core with a dual core CPU helped alot of people to keep temps down.

But since youre mentioning you think about sending it back id recommend this solution if you are not a modder and enthusiast as iam for example. I also heard rumors that the M15x R2 is coming this year Nov or Dec with a very good cooling design correcting the mess with the M14x series. It will be the first Alienware notebook with a completely new chassis design. This might help your decision if you can wait a few months.

 

It looks like it throttles at 65c.

 

I dont think you understand what im saying, why dont they just change the temp it throttles at, 67c is nothing. .they could update the bios to fix it.. not that hard.

 

They dont change it cause of that what ive said...

Maybe i should make it more simple for you:

1 heatsink / fan for CPU + GPU = problem
conclusion : higher GPU temp = higher CPU temp = reason for low GPU throttling limit

Understand?

They wont change it cause they dont want as many replacements by on-site services as with the M14x R1 where every sane customer ordered at least 1 time a technician cause of overheating problems.

Ok now they have on-site services cause of throttling but maybe its far less than with the R1.

 

my r2 core temps are 20c cooler than my r1. surely that's enough headroom to allow for raising the max gpu temp?

 

Sandy Bridge CPU were designed to handle high temps. Up to 100c. So why cant they let it go a bit higher? Mine only gets to around 75c.

 

exactly my thinking!
the laptop would be fine if the gpu throttle temp was raised. i agree it would raise the cpu temps but who cares, they can handle it.

 

" I also heard rumors that the M15x R2 is coming this year Nov or Dec with a very good cooling design correcting the mess with the M14x series. It will be the first Alienware notebook with a completely new chassis design. This might help your decision if you can wait a few months."

Source?

 

+ 1000

What a mess they have made with this MX14R1, i have one of them and they are useless to play games on as they always throttle. This is a rip off ...........

 

Tell me about it.

I'm one of the only HD VJs on the east coast doing my variety of active performance. The m14x r1 literally crippled my artwork because my FPS would start to bog down the further I got into a typical 4-hour club show. So I might get 25-30fps earlier in the night, but would be down to spasms of 8-15fps during the peak final hour :[ Gee, I wonder what the problem was?

(for reference, my repasted r2 runs at 30fps without any dips, and i can *double* the pixels being pushed to 2560x720 without any problems. plus a particle gen. and core temps 20-30c coller than the r1 with no rollercoaster throttling. the r1 would have been at core temps of 98c and throttling like crazy to 5-10fps.)

AW just tried to pass the buck and made it clear that casual gamers are their core audience. They don't care about whether the product performs to the advertised spec, and they will make you waste months of your life to get a resolution.

And I am an expert computer user, with actual pro industry experience and a long CV. What would it be like for the casual gamer to experience these technical nightmares? Or an older customer who hasn't grown up on computers? Nightmare scenarios.

But as long as people pay ignorant prices for their AW products, then they will stay Too Big To Fail.

I've done my part to educate people on my own dime. Good luck to you all. We are supposed to give Dell/AW our hard-earned money and then bend over for whatever they want to give us.

 

So what happens then? Return the m14x for a refund if we are still in that windows or we just deal with a $1000+ non functional when gaming but still functional when using it as a normal computer w/o gaming? Or try and sell?

 

i owed the m14x R1 and mine has never throttled even with overclocking while gaming.. dont see why so many people have issues :S i did end up switching to lenovo and got the Y580. For 950 bucks i got an amazing laptop with the GTX660M with no issues.. rather then the m14x R2 for like 1.5 grand