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    dont boot up

    Discussion in 'Alienware 14 and M14x' started by kvadde, Jan 28, 2012.

  1. kvadde

    kvadde Notebook Enthusiast

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    Hello

    Yesterday dell service person come home and change my mobo and all works great,
    But now will m14x not boot up fan and light go on but the screen i black? and no beep?

    my english not good but i hope someone can help me.


    / Uffe
     
    kvadde, Jan 28, 2012
    #1
  2. Pete- 7r0jan

    Pete- 7r0jan Notebook Consultant

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    ​
    Sorry to here that, Call them back out asap.
     
    Pete- 7r0jan, Jan 28, 2012
    #2
  3. MAA Cake

    MAA Cake Notebook Enthusiast

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    turn off the computer, hold down the power button for 30 seconds maybe more, the screen will turn on.

    Alternativley using hdmi cable connect it to a tv then remove it, turn it off etc..

    works for me
     
    MAA Cake, Jan 28, 2012
    #3
  4. kvadde

    kvadde Notebook Enthusiast

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    nothing happens
     
    kvadde, Jan 28, 2012
    #4
  5. MAA Cake

    MAA Cake Notebook Enthusiast

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    call them :\
     
    MAA Cake, Jan 29, 2012
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  6. nuaron

    nuaron Notebook Consultant

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    Try connecting to an external display and see if it works? looks like maybe he didnt connect "all" the cables...

    Either way, you will have to call the tech support.
     
    nuaron, Jan 29, 2012
    #6
  7. CGSDR

    CGSDR Alien Master Race

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    Then call Dell, explain what happen and what step you have taken to fix the laptop, then they will dispatch a technician to have the problem part replaced.
     
    CGSDR, Jan 30, 2012
    #7
  8. kvadde

    kvadde Notebook Enthusiast

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    i have call dell today and then come and replace agian old motherboard DOA
     
    kvadde, Jan 30, 2012
    #8