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    black screen on m14x r2?

    Discussion in 'Alienware 14 and M14x' started by technoboy, Jun 25, 2013.

  1. technoboy

    technoboy Notebook Consultant

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    Hi, I just found out the other day the screen on my m14x r2 is black! I am blind and use a screen reader so it could have been this way from day one! Plugging in a desktop monitor works fine. I'm thinking there is a hotkey to turn off the screen, but can't find anything about it in the manual. Can anybody help? Thanks!
     
    technoboy, Jun 25, 2013
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  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    The extend desktop function would be the only one that might refresh it. Fn + F1. If the image appears on an external monitor, the LCD might be faulty. Can you ask somebody to let you know if at least the BIOS screen appears on the LCD?
     
    Alienware-L_Porras, Jun 26, 2013
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  3. technoboy

    technoboy Notebook Consultant

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    Hi, thanks for the response. Nothing shows up on the screen! Both my tv through hdmi and a desktop monitor through vga work fine. I guess I'll have to call tech support. I was hoping it was an easy fix! I'll try your function+f1 tonight.
     
    technoboy, Jun 26, 2013
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