So I noticed that there is a white spot on the screen of my m14x r2. It is visible in every color except black. I'm not sure what this is, could be a dead pixel or some dust stuck in between? I called alienware tech support and they're sending a technician to replace the screen. Do you think this is a good idea? The only reason I ask is because I have 6 months of warranty left and it would suck if he messes something up even more, or this replacement causes an even bigger problem after 6 months. The main reason I wanted to get this fixed is because I'm planning on selling this laptop. I don't want to make the buyer feel like a sold a defective product to him.
Here are some photos. They don't really do it much justice, it's a lot brighter in person.
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I just had my LCD replaced by a Dell technician. He came to my house and did the repair in under an hour. If Dell offers to replace it then I recommend you accept the offer
Let us know how it goes. -
I'm just wondering, I have a lot of dust in my house, so what cause any problems if the dust goes inside the screen or something? -
It won't go inside. If you don't clean your laptop regularly, you can actually try and dust it off a bit once the tech disassembles the laptop.
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So the tech came over and replaced the screen. The white spot is not showing up, so that's good. However, I noticed that the paint on the lid seems to be rough. I remember it being a lot smoother on my old screen. I'm just wondering if this is all in my head, or if they forgot to sand it or something to make it smoother.
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That's soo weird.. I got my back cover replaced a few weeks ago and I had the exact same doubt.. It seems to me as it is a bit rougher than it used to be.
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These are the same parts, I'll look into it and see what I can find. I got the stealth black
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I had the same thing - it's dust in between then front plastic and the LCD itself, gets in there during manufacturing. Had the screen replaced twice, all three screens had it - we settled on one that had the speck closest to the edge of the screen, rather than having me ship my laptop out.
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Alienware-L_Porras Company Representative
at least you worked around the issue.
White spot on screen + screen replacement by technician
Discussion in 'Alienware 14 and M14x' started by MrProdigy, Nov 1, 2012.