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    What can I tell dell to get them to repair my m14x?

    Discussion in 'Alienware 14 and M14x' started by elmo93, Feb 26, 2012.

  1. elmo93

    elmo93 Notebook Guru

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    I'm pretty sure Dell would say that there was nothing with my m14x since it runs at stock speeds without issues. But I've looked and looked and I haven't seen anyone with my issue, I can't overclock it passed 720mhz without games crashing, and this is WITH a voltmoded bios. Without the voltmod it's much worse. Although technically there's nothing wrong with it by their standards, there has to be...the average overclock people are using on here is 770ghz and I get artifacts and eventually a crash at only 720. I payed a decent amount to get high specs on this computer and people with lower configured systems are getting way better game fps and benchmark scores then my m14x because of their ability to oc to 770 and up...whats the point of having such an expensive system if it's bottle necked from the poor gpu? It kills me I can't just return it.

    Anyways, I really want to at least get them to swap a motherboard or something...but is there anything I can say or do that will get them to do anything for me? I'm thinking the'll just get it, reload stock drivers and test it at the stock clock speed and say everything's working fine and I'll have wasted my time and money for shipping (and it'l possibly come back all dusty with dents and scratches all over it). So what can I really do? If you think I'm sadly stuck with it please say so, but if you think I can get them to replace it or something else by saying/doing something different.. I'd really appreciate your ideas or hear of a similar experience and what you did about it. I honestly think there's nothing I can do about it but I thought I'd put up a post before I just decided to not even try. Thanks.
     
    elmo93, Feb 26, 2012
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  2. smokingjam

    smokingjam Notebook Evangelist

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    i personally think your stuck. isnt overclocking done at users risk and i imagine dell wont test your gpu overclock and then replace/repair parts for it.
     
    smokingjam, Feb 26, 2012
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  3. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Elmo, first of all that is not an issue you are having!

    Neither Dell or nVIDIA guaranteed any overclock stability of these components therefore none of them has to replace your system or any part just because they can not withstand certain clocks past the guaranteed stock values.
    You are doing this at your own risk! If you break something, you have only yourself to blame.

    You have to understand that every chip is different so they don't overclock the same.

    I am going to close this one.
     
    katalin_2003, Feb 26, 2012
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