My brother received his brand new m14x 2 weeks ago and the motherboard has already failed (7 beeps). Even though he has on-site warranty, Dell told him that the only way to fix it is to ship it back to them since the 7-beep error is non-specific and maybe caused by multiple things.
The kicker? Up to 10 business day turnaround time.
Get your act together Dell
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This just does not seem like a very big deal unless they refuse to cover the repair.
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katalin_2003 NBR Spectre Super Moderator
r34p3rex, take a look at this thread and read the op:
http://forum.notebookreview.com/ali...placement-systems-warranty-repair-issues.html
Please continue warranty issues related discussion there.
Good luck and I hope everything is going to be ok with you.
Thanks alot Dell
Discussion in 'Alienware 14 and M14x' started by r34p3rex, Dec 12, 2011.