The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Strange video card error

    Discussion in 'Alienware 14 and M14x' started by blindpet, Aug 14, 2012.

  1. blindpet

    blindpet Notebook Consultant

    Reputations:
    7
    Messages:
    117
    Likes Received:
    8
    Trophy Points:
    31
    This happened to me a few days after I got my laptop and it disappeared when I restarted. It has happened about 5-10 times since then (even when I connect to an external display) and I'm wondering if I have a faulty machine. My laptop is only 3 months old. It happened with the stock drivers as well as the newer drivers. Any feedback or advice would be appreciated.
     
    Last edited by a moderator: May 12, 2015
    blindpet, Aug 14, 2012
    #1
  2. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

    Reputations:
    1,141
    Messages:
    1,459
    Likes Received:
    8
    Trophy Points:
    56
    Looks like a hardware failure, send us an email at AWsocialmedia at dell.com, include your service tag, phone number and a permalink to this thread to help me dig out your case faster :D
     
    Alienware-Luis_Pardo, Aug 14, 2012
    #2
  3. blindpet

    blindpet Notebook Consultant

    Reputations:
    7
    Messages:
    117
    Likes Received:
    8
    Trophy Points:
    31
    Thanks you Luis, I have sent the email. Looking forward to getting this solved. I'm curious, does the warranty reset if hardware is replaced?
     
    blindpet, Aug 14, 2012
    #3
  4. blindpet

    blindpet Notebook Consultant

    Reputations:
    7
    Messages:
    117
    Likes Received:
    8
    Trophy Points:
    31
    Getting a motherboard replacement on Friday :). Thank you Alienware support.
     
    blindpet, Aug 15, 2012
    #4