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    Sometimes my webcam just turns off or freezes

    Discussion in 'Alienware 14 and M14x' started by hammerfallts, Jul 27, 2012.

  1. hammerfallts

    hammerfallts Notebook Consultant

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    any suggestions?
     
    hammerfallts, Jul 27, 2012
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  2. M11xDude

    M11xDude Notebook Consultant

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    I had that problem on my M11x when I first got it. I hardly used the camera so I ignored it and bought an external USB camera.

    After a while, the LCD hinges gave out and I had to call Dell. They replaced my LCD screen (which included the built-in camera). I didn't have the problem since then.
     
    M11xDude, Jul 27, 2012
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  3. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Alienware-L_Porras, Jul 27, 2012
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  4. mortiky

    mortiky Notebook Enthusiast

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    My webcam will randomly "blink"--the light will flash on and off, and the picture will freeze for a moment.
    It's slightly annoying but not a huge deal.

    Porras, will that link work for the M14x R2 as well?
     
    mortiky, Jul 29, 2012
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  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Check out the latest firmware for the Cam.
     
    Alienware-L_Porras, Jul 30, 2012
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