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    So my computer is getting replaced

    Discussion in 'Alienware 14 and M14x' started by Jetbo, May 3, 2011.

  1. Jetbo

    Jetbo Notebook Consultant

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    I dont know if it was from replacing the thermal paste, but now it freezes and becomes unresponsive and blue screens. It will work for a bit but i havent been able to do anything for extended periods of time. It did it last night and i thought it was a driver issue so i did a fresh install and still is happening, anyone else have this issue or any fixes?
     
    Jetbo, May 3, 2011
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  2. txpro

    txpro Notebook Guru

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    You changed the thermal paste? I would check temps first then go from there.
     
    txpro, May 3, 2011
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  3. Jetbo

    Jetbo Notebook Consultant

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    I did running prime nothing over 82, when it would work
     
    Jetbo, May 3, 2011
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  4. txpro

    txpro Notebook Guru

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    Did you check the event viewer log? Try to find the error code. Blue screens are mostly caused by not enough voltage to the cpu, high temps or hardware.

    Blue Screen ie:
    This means you need more voltage etc. Google your code thats in bold below from event viewer.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa80070b0028, 0x00000000be200000, 0x000000000005110a). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
     
    txpro, May 3, 2011
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  5. tuckrr

    tuckrr Notebook Consultant

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    is it really worth redoing the thermal paste b/c of things like this?
    it seems like you can do much more harm and have a lot of risk for very little return...
     
    tuckrr, May 3, 2011
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  6. Jetbo

    Jetbo Notebook Consultant

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    I still say yes it could still just be defective board but next time I will not be repasting
     
    Jetbo, May 3, 2011
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  7. Jetbo

    Jetbo Notebook Consultant

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    Ya but its doing it with just like hitting the start menu when I start it up. The temps arent the issue but I dont trust the fact the its fixable since I pasted immediately when I got it. Needless to say I will function test it next time I get the new one

    And it was like 0x00000fx4 or f4x it goes by too fast
     
    Jetbo, May 3, 2011
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  8. Jetbo

    Jetbo Notebook Consultant

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    So it was actually command center that was screwing up my computer long story short I fixed it and I run prime at like 74 degrees c so dont let that discourage you
     
    Jetbo, May 5, 2011
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  9. c1ro

    c1ro Notebook Consultant

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    The warranty will take care of the damage caused by heat so I am not worrying about it at all.
    Just dont really feel like applying thermal heat, too much of hassle and time consumption. Not many people own Mercedes and changing oil themselves!
     
    c1ro, May 5, 2011
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