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    SAD day today :(

    Discussion in 'Alienware 14 and M14x' started by xAtLx, Oct 2, 2011.

  1. xAtLx

    xAtLx Notebook Consultant

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    i accidently droped my laptop (the fall was about 1.5 feet) it landed on the side with the 2.0 USB port with a Logitech G series USB thingy connected to it

    later the ni got home trying to turn on the computer and everything was fine untill i notice my mouse is not working so i took it out and test the USB port with a flask drive and BAMMM my computer shuts down :(

    i look closely at the USB port and found out that the black plastic inside the port was broken and sticked to my logitech USB thingy


    anyone have an idea of how i can fix it ?
     
    xAtLx, Oct 2, 2011
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  2. moral hazard

    moral hazard Notebook Nobel Laureate

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    Does your warranty cover that?
     
    moral hazard, Oct 2, 2011
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  3. xAtLx

    xAtLx Notebook Consultant

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    nope i dont :( that is the sad part

    but when i look up my warrenty on dell site it say i have next day express something like that
     
    xAtLx, Oct 2, 2011
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  4. moral hazard

    moral hazard Notebook Nobel Laureate

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    It is possible to fix that, you could get a new motherboard.

    Or better yet, get out your soldering iron, take that broken usb port off the motherboard and solder on a new one. Any repair shop could do that for you.

    But I would still maybe consider calling dell and trying to get them to fix it for free.
     
    moral hazard, Oct 2, 2011
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  5. xAtLx

    xAtLx Notebook Consultant

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    i just took your advice and called them and i found out i am under a 1 yrd warranty lol
     
    xAtLx, Oct 2, 2011
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