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    Power loss issue.

    Discussion in 'Alienware 14 and M14x' started by seelezerkleiner, Jan 22, 2012.

  1. seelezerkleiner

    seelezerkleiner Notebook Guru

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    I have a strange problem. If i have my external monitor connected when I put the laptop to sleep it shuts down altogether. On reboot I have an event 41 (kernel power loss) every time. When I unplug the monitor and put it to sleep it work just fine. I have a feeling it has something to do with the nvidia card, although I can not be certain since I can not force the nv card to be used with the internal monitor. Does anyone have any experience with this problem, or any possible fix?
     
    seelezerkleiner, Jan 22, 2012
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  2. Kevinmcg

    Kevinmcg Notebook Deity

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    Just something i noticed while changing my screen if you take the plastic off while its over the screen when you shut the screen it doesnt shut down.

    Just a suggestion. Not a solution sorry.
     
    Kevinmcg, Jan 22, 2012
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  3. seelezerkleiner

    seelezerkleiner Notebook Guru

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    it doesnt matter what method i use to put it to sleep. i.e. after set time, shut screen, select from shut down menu.
     
    seelezerkleiner, Jan 22, 2012
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  4. Kevinmcg

    Kevinmcg Notebook Deity

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    Really short of reinstalling windows i doubt theres a solution. Sometimes sleep just doesnt work right.
     
    Kevinmcg, Jan 22, 2012
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  5. seelezerkleiner

    seelezerkleiner Notebook Guru

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    I have done a full reformat twice (not because of this issue).

    I should have noted that after the computer shuts down instead of sleeping I get a message at boot about the bios not being able to verify my power adapter. This message persists at boot until i unplug the battery, boot, shut down, reconnect battery, and boot again. Afterwhich the message only again appears after I have tried to put the computer to sleep with the external monitor being used. Sleep without the monitor plugged in works perfectly, with no power issues.

    Does anyone have any bright ideas about my issue?
     
    seelezerkleiner, Jan 24, 2012
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  6. seelezerkleiner

    seelezerkleiner Notebook Guru

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    I suppose I will just have to unplug the external monitor when I want my m14x to sleep.
     
    seelezerkleiner, Jan 25, 2012
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  7. seelezerkleiner

    seelezerkleiner Notebook Guru

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    Well now sleep kills the computer all of the time.
     
    seelezerkleiner, Jan 26, 2012
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  8. CGSDR

    CGSDR Alien Master Race

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    I think it is your external monitor problem, because on every reboot, the laptop will be doing the POST (Power-On Self Test) testing to check if all hardware is good to go, if it detect any problem then it will alert you by sounding beeping sound or display a bunch of codes.
     
    CGSDR, Jan 30, 2012
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  9. seelezerkleiner

    seelezerkleiner Notebook Guru

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    it gets through POST fine. no beeps or error beside the occasional power adapter warning. epsa also shows no issues.
     
    seelezerkleiner, Jan 30, 2012
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