Hey guys, I'm new over here, so I apologize if this question has been answered before. I've been having this problem on my M14x R2 for the last two weeks or so, where I plug in the charger and the laptop does not charge. It's actually quite annoying, I feel like the computer is turning down the performance settings as well (~75 fps on League of Legends to ~35). The battery monitor says "plugged in, not charging". Any fixes? Thanks!
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Meaker@Sager Company Representative
It's possible that the ident pin on the PSU is damaged and you need a new adapter.
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Alienware-L_Porras Company Representative
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I have updated the BIOS.
Going into the BIOS, it doesn't seem to recognize the charger (which is OEM, I bought the laptop earlier this year). Unfortunately, I don't have another friend with an Alienware :[ -
Well it turns out that after a bit of manipulation with the power cable, my laptop continues to charge.. So it would appear the problem lies in the connection between the laptop and the adapter. Would a new adapter be covered under warranty?
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(provided your warranty hasn't expired yet)
Power Problems
Discussion in 'Alienware 14 and M14x' started by xpewpew, Sep 24, 2013.