I have been having this problem with my m14x r2, it shows on the battery icon plugged in and not charging...and i can fix it sometimes, by unplugging and replugging battery/charger.. but this problem keeps coming back! it's so annoying. Is there and permanant fix for this? Should i get the battery and ac adapter replaced?
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Ac adapter replacement would be best if you can. They are pretty cheap on amazon if ytour warranty has ran out. Sounds like the chip in the adapter is going.
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I have the exact same problem I am going to request a new AC adapter from Alienware tomorrow.
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Before buying a new AC adapter try reinstalling the battery method. Unplug your computer then go to Device Manager>Battery>Microsoft ACPI-Compliant Control Method Battery. Highlight it then Click uninstall at the top. Plug in your AC adapted then go to Action>Scan for hardware changes.
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Have you tried a power drain? (Unplug the battery and AC adapter, press and hold the power button for 30-45 seconds, reconnect and try your battery)
Alienware | Laptop Battery FAQs -
Running A12, just updated a couple days ago.
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Okay i have just tried that, still shows not charging. this problem seems intermittent, i have also tried this: http://www.systemcentercentral.com/...er-displays-plugged-in-not-charging-windows8/
Didnt work either.
I checked in the bios and it says my ac adapter is unknown? but it's the one that came with it. maybe it needs replacing? -
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Okay I have an advanced warrany that's up in a month, it's too bad that things are only starting to go wrong now. Do you have anything else for me to try @Alienware-Luis_Pardo or should I make a call to alienware?
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Alienware-L_Porras Company Representative
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im having the same problems as you are ive dine everything on the forums and nothing helps.. me and my dota and smite team are getting frustrated at alienware for not helping us resolve our problem since we need them for tournaments if they continue to ignore our request we will stopusing thereproducts at the tournamnets
Plugged in, Not Charging
Discussion in 'Alienware 14 and M14x' started by eats7, Apr 21, 2013.