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    New Alienware 14: Screen brightness issue

    Discussion in 'Alienware 14 and M14x' started by krm0800, Aug 16, 2014.

  1. krm0800

    krm0800 Newbie

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    Hi Everyone,

    I recently got my Alienware 14 with all options (windows 8, 64-bit). Everything seems to work fine excepted the screen brightness that is driving me nuts.

    I explain myself here :

    1) Whenever I am playing a video game and the battery goes to a low level, my screen brightness suddenly changes to 0 % while I want only the power button to be flashing until i am plugging my computer (i guess that is one of the point of Alien FX)

    2) Once the brightness is at 0 % (because of the battery level as mentionned above), I plug the computer and then the brightness goes to the "brightness percentage" I have been setting up in "power options" for "Plugged-in", which is normal.
    My problem here is that when the battery is not low anymore (for example 70 %) and that I unplug my computer, the brightness goes down to 0% because of the above issue ! So every single time I need to manually reset my brightness level for "on battery" in "power options".

    Thus, because of the first issue (point 1), I am having the second issue that does not make sense (my power options settings should not be definitely changed automatically by the computer and the brightness put 0% as default).
    This is annoying me a lot as I am playing everyday on my Alienware.... but I did not find any way to fix this.

    So I would really appreciate if someone from this Alienware community could help me on this.

    Thank you so much !!!

    PS: My brightness is set up at 44 % in both "on battery" and "plugged in". The adaptive brightness is disabled. The dimmed display brightness is at 44 % as well. "Low battery notification" is Off and " low battery action" is on "do nothing".
     
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Did you change the settings on Windows and inside the Command Center?
     
    krm0800 likes this.
  3. J.Dre

    J.Dre Notebook Nobel Laureate

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    None of these systems were made to game on battery. You need to stop gaming on battery.
     
    steviejones133 likes this.
  4. steviejones133

    steviejones133 Notebook Nobel Laureate

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    .....as J.Dre states, gaming on battery, especially when the battery is at a very low level is not recommended for best experience!!
     
  5. krm0800

    krm0800 Newbie

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    Hi L-Porras,

    Which options should i change exactly ?

    The only settings i have modified are the following ones :
    Brightness is set up at 44 % in both "on battery" and "plugged in". The adaptive brightness is disabled. The dimmed display brightness is at 44 % as well. "Low battery notification" is Off and " low battery action" is on "do nothing".
     
  6. krm0800

    krm0800 Newbie

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    Thank you guys for your replies. I understand your points, and i guess i will stop playing on battery.
    The only thing i do not get is why the my brightness is changed automatically and that i need to change it manually. On top of that, if my battery is full (for any reason), i should at least start on battery and plug the computer whenever needed without having to change again the power settings manually after it gets to 0% brightness.

    Moreover, the mouse stops working !!!

    So my question is the following one: do you guys have the same issue ? I am sure that once or twice you had to plug your laptops while on gaming modes...