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    Need help with my laptop

    Discussion in 'Alienware 14 and M14x' started by Budske, Sep 19, 2012.

  1. Budske

    Budske Notebook Guru

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    i have a little problem...

    Laptop specs:

    AW M14x r2
    Inter i7 3610qm
    12gb of ram
    650m 2gb
    750mb HD
    120gb mSata SDD mushkin Atlas

    The problem is that when i turn on the laptop it freezes on the Starting windows screen, the black one with the shining logo, making a weird sound like stuck gears or something like that.

    i have windows installed on the mSata drive, on the bios it is set as ATA drives and the boot is set to start with the mSata, then the CD drive and then the HD, it happens almost all the time, i have to force power down the pc (long press on power button) and then power it on again.

    what could be the problem?
     
    Budske, Sep 19, 2012
    #1
  2. greenfield

    greenfield Notebook Guru

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    Tried to boot into the safe mode? It could be a load of problems, from drivers to the OS.
     
    greenfield, Sep 19, 2012
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  3. Budske

    Budske Notebook Guru

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    never tried, but if i do, what could i do there? just start it in safe mode would help to fix the problem?
     
    Budske, Sep 19, 2012
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  4. greenfield

    greenfield Notebook Guru

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    Just boot into the safe mode and check if it works. btw, have you updated drives, etc recently?
     
    greenfield, Sep 19, 2012
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  5. Budske

    Budske Notebook Guru

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    nope, i havent updated any drivers, im about to update the nvidia driver and there is no update from the dell drivers an software
     
    Budske, Sep 19, 2012
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  6. Budske

    Budske Notebook Guru

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    im running the alien autopsy software, checking my pc and it is on the random seek test on the 750gb HD and it sounded just like when mi laptop freezes and it is taking a lot of time, also, the SMART ShortSelf test on the SSD got Indeterminated
     
    Budske, Sep 19, 2012
    #6