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    My M14XR2 and it's current Problems

    Discussion in 'Alienware 14 and M14x' started by Furyoftheice, May 3, 2015.

  1. Furyoftheice

    Furyoftheice Newbie

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    So i have a 3 year old M14xR2 early january 2012 and the warranties long gone not that it matters since Dell has unexpectedly become #1 worst support team. Aside from that I still have stock thermal compound and I suspect that's the real problem but lets move to the issues.

    My games throttle within minutes to the point where its unplayable. My temperatures reach 70 degrees C on GPU and CPU reaches up to 90-100. Will repasting help my laptop? Will it stop throttling within minutes of playing any high usage game? Aside from that nothing seems to be a problem although a abnormally slow startup and black screen on resume from sleep or hibernate sessions but thats not the main issue I have.
     
  2. pete962

    pete962 Notebook Evangelist

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    when was the last time you cleaned the fan, radiator etc? is the fan spinning? repasting should help but I suspect something else may be an issue, so check everything and clean dust everywhere inside. Also while you at it, clean your hard drive from junk, check for errors, maybe upgrade to SSD (if not having one already). let us know how it goes.
     
  3. Furyoftheice

    Furyoftheice Newbie

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    I clean the fan every 2 -4 weeks and I the fan spins fine from what I hear I just fully cleaned and fresh installed windows so thats not the problem and I checked for disk errors very recently before i fresh installed and I think an SSD would be better but im fine with my mediocre Toshiba 5,200 rpm 1tb.
     
  4. pete962

    pete962 Notebook Evangelist

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    At this point repasting is one of few things left, if you have experience doing it, fine, if not watch some videos and even here we have couple current threads about it.
     
  5. Furyoftheice

    Furyoftheice Newbie

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    I recently repasted and cleaned out the fan the temperatures stay 30-20 below and the gpu now stays at 59-60 instead of 70 so no more throttling for me and works like it use to.
     
    Last edited: May 5, 2015
  6. pete962

    pete962 Notebook Evangelist

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    Glad you got it all sorted out.
     
  7. Furyoftheice

    Furyoftheice Newbie

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    Not really I figured out my computer was "refurbished" instead of new and its missing screws and that the heatsink has actually changed colour. BUt other then that its completely fine.
     
  8. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    The temps look great to me. Where did you acquire the machine?
     
  9. Furyoftheice

    Furyoftheice Newbie

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    I bought it from dell.ca upgraded everything except the HDD.