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    My Backspace key is stuck

    Discussion in 'Alienware 14 and M14x' started by Starscream, Dec 17, 2011.

  1. Starscream

    Starscream Notebook Consultant

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    It's like it doesn't press down crisply. Can I pry the key off to clean it? I want to ask because I don't want to break the key
     
  2. Jovan for PREZ

    Jovan for PREZ Notebook Consultant

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    Lol, don't pry it off. Get some keyboard cleaner and use it on there for a little, if that doesn't work, someone on here spilled tea on their laptop, made the keys stick, so he like misted water somehow into the keyboard and let it dry, and it worked.
     
  3. RubberCrow

    RubberCrow Notebook Guru

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    I've removed a couple keys already from my m14x's keyboard, but I've also worked on older Dell and IBM laptops where I've had to do the same thing so I kinda knew how to be careful with them.

    Basically the keys have four points that attach to the two-piece trapeze bracing made of white plastic. I have no idea what these are actually called, but they're two pieces that form an X when together with a little hinge point in the center. I was able to remove several different keys, including my shift keys, by applying pressure (not prying) upwards from the end that faces you, i.e. the bottom of the key, then from the top after the bottom two attachment points gave way. You have to be careful because you can pull the trapeze pieces away from the keyboard and have to reassemble them. It's not hard, but you do have to be patient with them.

    As with all plastic parts they're more flexible and less likely to break if they're newer. As they age, they get more brittle. I had an old Dell laptop keyboard that would just snap those little white plastic trapeze pieces like they were nothing, but my IBM T23 keyboard trapeze pieces seemed bulletproof in comparison. Still haven't seen a single one of those broken and I have 3 T23s and have worked on at least 50 of them. The Alienware seems pretty solid so far, but I am always very careful so as to not break any of the pieces.