Owning Alienware was my dream, but now after 2years with it, I hate it
My M14x is a mess Since the date of purchase it is such a pain
Here's my experience :
Within one month of purchase : Motherboard and Processor Failure
Few months later : Sound Device Faulty
Months later : HDD Failure
Months later : Touchpad Failure
Again after few months : Keyboard Faulty
Few months .. : LCD panel hinge got jammed
Now last week : I ran into trouble with my rig's fan and heat sink, it was replaced on thursday but on friday HDD Failure!
Every now and then faults and failure! :\
I talked to Dell reps. They are replacing my HDD. I posted on their social media page...but all I got was typical replies.
I don't know what to do now! I just can't tolerate it. Dell reps don't understand that replacements doesn't solve problem always! -_-![]()
Is my case normal? -_-
Help me guys![]()
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if its still in warrenty, after all them failures, I would be demanding an exchange/replacement. perhaps start to look into this if I was you and it was an option ?
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Yeas, Its still in warranty. Is that so easy to get a replacement?
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If Dell has failed fixing your laptop after three tries, then you are obligated for a replacement laptop. It sounds like you have gone through more than three, so I would demand a replacement.
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Alienware-L_Porras Company Representative
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Alienware-L_Porras Company Representative
Multiple Part Failures M14xR1!
Discussion in 'Alienware 14 and M14x' started by ryancyrus, Sep 21, 2014.