WTH is this!?! I'm so mad
Now we are force to pay $1,400+ just to get the 900p option. I had a cart saved for $1,140 with 900p screen and I was about to order just now and they removed my wishlist and change the $999 option to get stuck with a 720p.
What in the world is going on here!
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Alienware-L_Porras Company Representative
You are right, there is no option available to do this now on the website but there is always something we can do about it. Please send us an e-mail to [email protected] with your phone number and a brief description of the issue along with my name and I'll personally help you with that.
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Email sent Luis and thanks for the quick reply. If possible i'd like to order as soon as possible today if we can still do what i had on my wishlist.
Thanks and just please give me a call on my cell that i emailed you -
Alienware-L_Porras Company Representative
Sure, no problem. I'll check it right away
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Why would they ever change this??? The 900p display is barely adequate for the brand rep, so the "768p" option is truly ghet-tooo.
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Alienware-L_Porras Company Representative
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Any updates Luis? Btw what do you mean you guys still offer the option though? Are you talking about the 900p screen upgrade because i don't see it on the configuration. -
Alienware-L_Porras Company Representative
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Sent Mon, Oct 1, 2012 at 11:31 AM
Gmail says it was sent so i dunno what is going on -
Alienware-L_Porras Company Representative
Then send me a PM with the same requested info. Works the same for me
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Ahahahah... User email goes into a black hole! Only the best, Dell!
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Wow that sucks. Have you tried calling and asking why? Maybe you could order through the phone and they could configure a 900p screen manually.
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Not sure why this was cross-posted in the main Alienware forum and the M14x sub-forum. Merged duplicate to thread in the M14x forum where it belongs.
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Update!
Just checked alienware configuration page again and the 900p option is back again on the $999 configuration as an option. -
Alienware-L_Porras Company Representative
MAD @ Alienware! No longer allows 900p configuration from stock unless you choose $1,400+ option just now
Discussion in 'Alienware 14 and M14x' started by Colpolite, Oct 1, 2012.