Hey guys, I was in the process of restoring my laptop to factory settings and now my laptop keeps restarting after 2-3s, not even getting to the alien head screen.
This all happened when I set USB as boot priority and plugged in my USB with the factory restore image.
Is there any fix to this problem or am I SOL?
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Did you switch on UEFI by accident? definitely not able to hold F2 whilst its boooting/restarting to see if you can catch the bios settings page.
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katalin_2003 NBR Spectre Super Moderator
Hello, Salvare.
Try performing a full power drain:
- unplug the charger
- remove the system battery
- disconnect the CMOS coincell battery
- keep the power button pressed for ~30 seconds
This will revert all BIOS settings to default.
While you're at it, reseat the memory modules.
Alternatively, try to power it on with the charger plugged in and the system battery disconnected. -
Alienware-L_Porras Company Representative
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*Spoke to soon, laptop continues to restart after a second or two.* -
Alienware-L_Porras Company Representative
You can also try completely removing the HDD. Do you hear any beeps or anything? Do you have it plugged in?
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Hello - unfortunately, I had this exact same problem with my R2 a few months after I purchased it. After much trouble shooting with tech support on the phone, a technician ended up coming out to replace the MoBo. This fixed the problem.
Sorry and good luck. -
M14x keeps restarting, can't get into BIOS
Discussion in 'Alienware 14 and M14x' started by Salvare000, Nov 12, 2012.